That is a well known bug ... you should have had used search function here on the forums or google properly ...
Here:
Code:
USE SRO_VT_SHARD
UPDATE _RefCharDefault_Quest
SET Service = 1
DELETE FROM _CHARQUEST
WHERE QuestID = 1
INSERT INTO _CharQuest (CharID, QuestID, Status,AchievementCount,StartTime,EndTime,QuestData1,QuestData2)
SELECT CharID, 1,5,0, '2012-04-13 20:44:00','2012-04-13 20:44:00',31458135,0 FROM _CHAR
WHERE CharID > 0
and if you are still facing that issue or any other issue, turn the service of the China starter quest off.
You know where? No?
_RefCharDefault_Quest -> ID = 14. Do service = 0. (Not going to query-script it for you)