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[GUIDE] Troubleshooting Common Server Set Up Problems

Discussion on [GUIDE] Troubleshooting Common Server Set Up Problems within the Shaiya PServer Guides & Releases forum part of the Shaiya Private Server category.

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Old 04/04/2012, 15:27   #31
 
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Post here all your Server logs can be founded on ShaiyaServer > PSM_Client > Bin > Log
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Old 04/04/2012, 16:52   #32
 
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PS_DBAGENT__charsave.log
PS_DBAGENT__system.log
PS_GAME__system.log
PS_GAMELOG__system.log
PS_LOGIN__system.log
PS_SESSION__system.log
PS_USERLOG__system.log

that's all
all date is 2012-03-18, but i tried to connect today, yesterday..
This is installation time maybe..
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Old 04/04/2012, 17:29   #33
 
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Ok your first error is
Quote:
2012-03-18 15:44:04 PS_DBAGENT__system log start (DBAgent01)
2012-03-18 15:44:05 DB gamedata connect error
2012-03-18 15:44:05 3 1 SService::ServiceCtrlDispatcher(): m_pService->Init()
2012-03-18 15:44:05 DBKillCountSave db alloc failed
2012-03-18 15:44:05 SAVE kill count ERROR
2012-03-18 15:44:05 CKeepObeliskMgr:BSave db alloc failed
2012-03-18 15:44:05 SAVE g_KeepObeliskMgr ERROR
2012-03-18 15:44:05 GuildMgrSave:BSave db alloc failed
2012-03-18 15:44:05 SAVE g_GuildMgrSave ERROR
2012-03-18 15:44:05 PS_DBAGENT__system log end (DBAgent01)
2012-03-18 15:44:05 3 1 SService::ServiceCtrlDispatcher(): service shutdown
You mess up some files like kill count datas.
Clean the guild table database > PS_GameData > dbo.guilds then dbo.guilditems and so on.
Also you need the Guild fix, friends and so on, give a search is all fixes here.

2. You need to go Security > Logins double click on Shaiya and give permissions to access the server.
Quote:
DB userlog connect error, Server=127.0.0.1, DBName=PS_UserData, User=Shaiya, Pass=Shaiya123
3.go to Server Objects > Linked Servers double client on all datas from there go Security and rewrite the accout Shaiya and pass Shaiya123.

Restart the server and should work.
Is better to reinstall the server and to run complete the batch.
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Old 04/04/2012, 18:16   #34
 
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But tables is empty:
except:
i must to clean them, right?

Also, i'd rewrote passw in:
and here:
Right?
This on russian...
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Old 04/08/2012, 19:27   #35
 
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Hi everyone.
I am trying my best to make a server for me and my friends but I got a "character load error" after selecting sides. Currently I don't have OS files and im using it on some pservers [hns shaiya and Extension shaiya... if it helps] and i am using the client [no gg] provided ... can anyone tell me what i am doing wrong?
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Old 04/09/2012, 06:18   #36
 
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It would be good if you checked on your logs to see what is happening just before you receive this error message
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Old 04/09/2012, 07:55   #37
 
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Quote:
Originally Posted by tlankima View Post
Hi everyone.
I am trying my best to make a server for me and my friends but I got a "character load error" after selecting sides. Currently I don't have OS files and im using it on some pservers [hns shaiya and Extension shaiya... if it helps] and i am using the client [no gg] provided ... can anyone tell me what i am doing wrong?
The character load error usually comes due to a discrepancy between the server and client. Such as a character with an item equipped that no longer exists in the database.

There are several other reasons it could be, the above is just an example. But the Char Load Error, in my experience, has almost always been due to some form of information mismatch.
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Old 04/17/2012, 07:09   #38
 
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Hi everyone, I setup server successful and started all service, it all turn in green arrow, seem to be all right but when i look in
Quote:
D:\SHAIYA_SERVER\SERVER\PSM_Client\Bin\Log\PS_LOGI N__system.log__20120417_111930.log
i found the service isn't start yet. Here's infomation:
Quote:
2012-04-17 11:19:30 PS_LOGIN__system log start (Login01)
just stop there and have no anything else. I think it must be
Quote:
2012-04-17 11:19:30 PS_LOGIN__system connect
but it's not, and result is i can't connect to server when i open game.exe (i've checked all IP, correct all) @__@! Can anypro help me plz!!! Do i miss anything? T_T Sorry about my bad English
Attached Files
File Type: rar PS_LOGIN__system.log__20120417_111930.rar (159 Bytes, 18 views)
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Old 04/29/2012, 17:07   #39
 
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Hello i have this Problem:

I start the Server, at first i get green arrow but after 10sec`s Game and DBAgent
will be green paused, i log in and i see "Server CLOSED" .

What can i do ?
Here my Logs:


PS_DBAGENT_charsave:
Quote:
//PS_DBAGENT__charsave log start (DBAgent01)

//PS_DBAGENT__charsave log start (DBAgent01)


PS_DBAGENT_system:
Quote:
2012-04-29 16:57:54 PS_DBAGENT__system log start (DBAgent01)

2012-04-29 16:57:54 DB gamedata connect error

2012-04-29 16:57:54 3 1 SService::ServiceCtrlDispatcher(): m_pService->Init()

2012-04-29 16:57:54 DBKillCountSave db alloc failed

2012-04-29 16:57:54 SAVE kill count ERROR

2012-04-29 16:57:54 CKeepObeliskMgr:BSave db alloc failed

2012-04-29 16:57:54 SAVE g_KeepObeliskMgr ERROR

2012-04-29 16:57:54 GuildMgrSave:BSave db alloc failed

2012-04-29 16:57:54 SAVE g_GuildMgrSave ERROR

2012-04-29 16:57:54 PS_DBAGENT__system log end (DBAgent01)


2012-04-29 16:57:54 3 1 SService::ServiceCtrlDispatcher(): service shutdown

PS_GAME_system:
Quote:
2012-04-29 16:57:54 PS_GAME__system log start (Game01) [KR]

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/sorp1

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/croco1

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/croco2

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/Troll1

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/Spink1

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/GoldenPig

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/Sorp3

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/SorpNamed1

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/SorpNamed2

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/Sorp2

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/CrocoNamed1

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/CrocoNamed2

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/CrocoNamed3

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/OrcNamed1

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/OrcNamed2

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/OrcNamed3

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/TrollNamed1

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/HellTouthNamed1

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/Deinos

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/Parridalis

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/Alcarian

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/ZinAlcaria

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/Belizabeth

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/Kirhiross

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/CrypticOne

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/Haruhion

2012-04-29 16:57:56 Loaded Behavior In Factory : data/ai/Freezing

2012-04-29 16:58:01 connect mgr 948

2012-04-29 16:58:02 DB agent connect failed

2012-04-29 16:58:02 1 1 SAgent:isconnect: (3, 1236)

2012-04-29 16:58:02 1 1 T=000:00:00:000, RC=1,RCS=1, RB=5,RBS=5, SC=2,SCS=2, SB=70,SBS=70

2012-04-29 16:58:02 discon mgr ((3,1236, 5,70)

2012-04-29 16:58:02 mgr Connection Lost INFO : T=000:00:00:000, RC=1,RCS=1, RB=5,RBS=5, SC=2,SCS=2, SB=70,SBS=70

2012-04-29 16:58:02 mgr server disconnection

2012-04-29 16:58:02 server shutdown Connection INFO : T=000:00:00:000, NumC=0,CMin=0,CMax=0,CAvg=0.00, CAva=0,CReq=0,CCnt=0,DCCnt=0, CTimeT=000:00:00:000,CTimeAvg=000:00:00:000, RBT=0,RBS=0,RBSC=0,SBT=0,SBS=0,SBSC=0

2012-04-29 16:58:02 3 1 SService::ServiceCtrlDispatcher(): m_pService->Init()

2012-04-29 16:58:02 Call save all waiting...

2012-04-29 16:58:02 Call save all failed dbagent disconnected(user count = 0)...

2012-04-29 16:58:02 server shutdown Connection INFO : T=000:00:00:000, NumC=0,CMin=0,CMax=0,CAvg=0.00, CAva=0,CReq=0,CCnt=0,DCCnt=0, CTimeT=000:00:00:000,CTimeAvg=000:00:00:000, RBT=0,RBS=0,RBSC=0,SBT=0,SBS=0,SBSC=0

2012-04-29 16:58:02 Save Shaiya.SData 0

2012-04-29 16:58:02 PS_GAME__system log end (Game01)

2012-04-29 16:58:02 3 1 SService::ServiceCtrlDispatcher(): service shutdown


PS_GAMELOG_system:
Quote:
2012-04-29 16:44:27 PS_GAMELOG__system log start (GameLog01)


PS_LOGIN_system:
Quote:
2012-04-29 16:44:32 PS_LOGIN__system log start (Login01)

PS_Session_system:
Quote:
2012-04-29 16:44:32 PS_LOGIN__system log start (Login01)

PS_USERLOG_system:
Quote:
2012-04-29 16:44:25 PS_USERLOG__system log start (UserLog)

2012-04-29 16:44:27 connect

2012-04-29 16:44:35 connect
pls guys, anyone can help me ?
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Old 05/08/2012, 18:14   #40
 
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my Distirubuted transaction service not work cant start if any good helpler want to helpme skype: Extra-Bass (its not spamm.. )
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Old 08/16/2012, 23:57   #41
 
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2012-08-16 15:29:39 PS_LOGIN__system log start (Login01)

2012-08-16 15:29:56 DB userdata connect error, id=Shaiya, pass=Shaiya123

2012-08-16 15:29:56 3 1 SService::ServiceCtrlDispatcher(): m_pService->Init()

2012-08-16 15:29:56 PS_LOGIN__system log end (Login01)

2012-08-16 15:29:56 3 1 SService::ServiceCtrlDispatcher(): service shutdown

okay soo it wont connect to my database i got that. and my database opens correctly. but when i try to open using sql authentication with shaiya and shaiya 123 it connects but my server still doesnt stay conected with green arrows so i have no clue what to do
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Old 08/17/2012, 12:58   #42
 
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Help me pls Services go to a green arrow, but then back to pause.Help me !!!!!!!!!!!!
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Old 12/20/2012, 05:39   #43
 
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Hey , bored so i am trying to set up an offline server and i get the green > for a few seconds then the pause

Looked in Log and i have this message

2012-12-21 04:36:18 PS_USERLOG__system log start (UserLog)

2012-12-21 04:36:34 DB userlog connect error, Server=127.0.0.1, DBName=PS_UserData, User=shaiya, Pass=xxxxxxx
2012-12-21 04:36:34 3 1 SService::ServiceCtrlDispatcher(): m_pService->Init()

2012-12-21 04:36:34 PS_USERLOG__system log end (UserLog)

2012-12-21 04:36:34 3 1 SService::ServiceCtrlDispatcher(): service shutdown

,

anyone help??
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Old 12/20/2012, 11:53   #44
 
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2012-12-21 04:36:34 DB userlog connect error, Server=127.0.0.1, DBName=PS_UserData, User=shaiya, Pass=xxxxxxx

Check your DataBase Username and Password actually exist and are correct. It's not connecting properly.
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Old 01/03/2015, 12:42   #45
 
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Hello fellow devs, today i received an email from my admin with a problem but i dont know where exactly took for a solution.
The problem is that the server is getting a disconnect every 20 hours and we havent found fix, here is the log if it helps


The servers disconnect every 20 hours, these are the commands i use after i open it up again
/nprotectoff /vchkoff i have sql 2008 server ep 5.3
[1:21:34 μμ] [ADM]SWAT: ------------------------------
[1:21:40 μμ] [ADM]SWAT: 2015-01-02 17:35:07 PS_USERLOG__system log start (UserLog)

2015-01-02 17:35:09 connect

2015-01-02 17:35:19 connect

2015-01-02 17:35:22 connect

2015-01-02 19:18:49 1 1 SAgent:: disconnect: (4, 64)

2015-01-02 19:18:49 1 1 T=001:48:00:000, RC=36,RCS=0, RB=462,RBS=0, SC=21,SCS=0, SB=84,SBS=0

2015-01-02 19:18:49 disconnect

2015-01-02 19:21:45 connect
[1:21:48 μμ] [ADM]SWAT: -------------------------------

Can you help me find a solution for this issue? thanks in advance
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