Server Crash ( Change race problem )

Maks19973 · 09/05/2018, 00:32

Hello all!
I have problem, server crash when some users change race, i ask player he said - I change race from Magus ( Gaia ) to Asura, but i see Basic job of Gaia ( not asura ) and mc was removed, after server is crashed.
I try to repeat all actions and i got nothing, all is works fine.
In logs i see this :

2018-09-04 16:33:02 2620 2311 6998 502690 122 60 41310 2 0 1 3 0 0 UserAccount UserName ByUpdateSkill
2018-09-04 16:33:02 2620 2311 6998 502690 122 60 41319 2 0 3 5 0 0 UserAccount UserName ByUpdateSkill
2018-09-04 16:33:02 2620 2311 6998 502690 122 60 41311 1 0 5 6 0 0 UserAccount UserName ByUpdateSkill
2018-09-04 16:33:02 2620 2311 6998 502690 122 60 41301 2 0 6 8 0 0 UserAccount UserName ByUpdateSkill
2018-09-04 16:33:02 2620 2311 6998 502690 122 60 41302 1 0 8 9 0 0 UserAccount UserName ByUpdateSkill
2018-09-04 16:33:02 2620 2311 6998 502690 122 60 41320 1 0 9 10 0 0 UserAccount UserName ByUpdateSkill
2018-09-04 16:33:02 2620 2352 6998 502690 0 1 56185310505 1 129297193437 10 0 0 0 UserAccount UserName
2018-09-04 16:33:02 2620 2311 6998 502690 122 1 100 1 0 10 8 0 0 UserAccount UserName ByDowngradingFromMasterClass
2018-09-04 16:33:02 2620 2304 6998 502690 0 0 100 0 1 8 8 0 0 UserAccount UserName
SERVER CRASH

anyone dont know whats is wrong?

Spoiler

Mini Dumps

Wael™ · 09/05/2018, 03:05

hi, there what Epic are you using?

InkDevil · 09/05/2018, 10:11

Quote:

Originally Posted by Maks19973

Hello all!
I have problem, server crash when some users change race, i ask player he said - I change race from Magus ( Gaia ) to Asura, but i see Basic job of Gaia ( not asura ) and mc was removed, after server is crashed.
I try to repeat all actions and i got nothing, all is works fine.
In logs i see this :

2018-09-04 16:33:02 2620 2311 6998 502690 122 60 41310 2 0 1 3 0 0 UserAccount UserName ByUpdateSkill
2018-09-04 16:33:02 2620 2311 6998 502690 122 60 41319 2 0 3 5 0 0 UserAccount UserName ByUpdateSkill
2018-09-04 16:33:02 2620 2311 6998 502690 122 60 41311 1 0 5 6 0 0 UserAccount UserName ByUpdateSkill
2018-09-04 16:33:02 2620 2311 6998 502690 122 60 41301 2 0 6 8 0 0 UserAccount UserName ByUpdateSkill
2018-09-04 16:33:02 2620 2311 6998 502690 122 60 41302 1 0 8 9 0 0 UserAccount UserName ByUpdateSkill
2018-09-04 16:33:02 2620 2311 6998 502690 122 60 41320 1 0 9 10 0 0 UserAccount UserName ByUpdateSkill
2018-09-04 16:33:02 2620 2352 6998 502690 0 1 56185310505 1 129297193437 10 0 0 0 UserAccount UserName
2018-09-04 16:33:02 2620 2311 6998 502690 122 1 100 1 0 10 8 0 0 UserAccount UserName ByDowngradingFromMasterClass
2018-09-04 16:33:02 2620 2304 6998 502690 0 0 100 0 1 8 8 0 0 UserAccount UserName
SERVER CRASH

anyone dont know whats is wrong?

Spoiler

================================================== ============================

------------------------------------------------------------------------------
Thread Information
------------------------------------------------------------------------------

00 Thread name : IOCP 03
00 job info : 252
00 job id : 0
00 counter : 0
00 execute time : 457037
01 Thread name : IOCP 01
01 job info : 503
01 job id : 0
01 counter : 0
01 execute time : 457472
02 Thread name : IOCP 02
02 job info : 900
02 job id : 0
02 counter : 0
02 execute time : 457472
03 Thread name : IOCP 00
03 job info : 65
03 job id : 0
03 counter : 0
03 execute time : 457472
04 Thread name : Scheduler 00
04 job info : StructRoamer(0x7D63CF40)
04 job id : 0
04 counter : 0
04 execute time : 457472
05 Thread name : Scheduler 01
05 job info : StructPlayer(0x05B6CB80)
05 job id : 0
05 counter : 0
05 execute time : 457039
06 Thread name : Scheduler 03
06 job info : StructRoamer(0x7D640AA0)
06 job id : 0
06 counter : 0
06 execute time : 457472
07 Thread name : Scheduler 02
07 job info : StructMonster(0xAFAE1D70)
07 job id : 0
07 counter : 0
07 execute time : 457472

------------------------------------------------------------------------------
Basic Information
------------------------------------------------------------------------------

Program Name : Arcadia
EXE : C:\*******\CaptainHerlockServer.exe
User : Администратор
Computer : WIN-3OIGF9AH648

Program :
Exception : C0000005 (ACCESS_VIOLATION)
Fault Address: Undeterminable(FFFFFFFF 00:00000000)
Mem Usage : 2883204KB / 2830912KB

------------------------------------------------------------------------------
Allocation Count Info(by _MEM_USAGE_DEBUG)
------------------------------------------------------------------------------

Type: StructSummon Allocated: [Current: 1219]/[Peek Concurrent: 1328]/[Total: 2471]
Type: StructQuestManager Allocated: [Current: 60]/[Peek Concurrent: 64]/[Total: 144]
Type: StructPlayer Allocated: [Current: 60]/[Peek Concurrent: 64]/[Total: 144]
Type: AutoAuctionInfo Allocated: [Current: 38]/[Peek Concurrent: 38]/[Total: 38]
Type: AllianceInfo Allocated: [Current: 35]/[Peek Concurrent: 35]/[Total: 35]
Type: GuildInfo Allocated: [Current: 832]/[Peek Concurrent: 832]/[Total: 832]
Type: PartyInfo Allocated: [Current: 6423]/[Peek Concurrent: 6425]/[Total: 6425]
Type: StructSkill Allocated: [Current: 72167]/[Peek Concurrent: 73921]/[Total: 129810]
Type: StructItem Allocated: [Current: 73426]/[Peek Concurrent: 99801]/[Total: 191467]
Type: AuctionInfo Allocated: [Current: 3219]/[Peek Concurrent: 3239]/[Total: 3258]
Type: ItemKeepingInfo Allocated: [Current: 2742]/[Peek Concurrent: 2760]/[Total: 2842]
Type: StructFieldProp Allocated: [Current: 59744]/[Peek Concurrent: 59821]/[Total: 59893]
Type: StructNPC Allocated: [Current: 7188]/[Peek Concurrent: 7188]/[Total: 7188]
Type: StructTitleCondition Allocated: [Current: 22686]/[Peek Concurrent: 23965]/[Total: 43843]
Type: StructPet Allocated: [Current: 78]/[Peek Concurrent: 85]/[Total: 164]
Type: StructTitle Allocated: [Current: 2250]/[Peek Concurrent: 2529]/[Total: 5212]
Type: StructQuest Allocated: [Current: 125]/[Peek Concurrent: 150]/[Total: 3279]
Type: StructSkillProp Allocated: [Current: 1]/[Peek Concurrent: 6]/[Total: 337]

------------------------------------------------------------------------------
x86 Registers
------------------------------------------------------------------------------

RAX=0000000049F9A810 RBX=0000000000000000 RCX=0000000049F69640 RDX=000000000006F94D
ESI=0000000000000000 EDI=0000000000000000 EBP=00000001404B2860
DS =002B ES=002B FS=0053 GS:002B
CS:RIP=0033:00000000FFFFFFFF
SS:RSP=002B:0000000002B97448
Flags=00010293

------------------------------------------------------------------------------
Environment dump
------------------------------------------------------------------------------
CodePage : 1251
app.checksum : 012259E2
app.cmdline : CaptainHerlockServer.exe
app.filesize : 5527792
app.filetime : 2018/06/21-21:21:35
app.name : Game001
auth.connect : complete
auth.server_idx : 1
auth.server_name : *******
console.allow_ip : 127.0.0.1
console.port : 44242
db.c.name : Arcadia
db.c.server : 127.0.0.1
db.trace : 1
db.trace_refresh_period : 0
db.user.exec_query : 7
db.user.name : *******
db.user.remain_query : 30
db.user.server : 127.0.0.1
db.user.thread : 8
db.user.thread_active : 8
db.user.thread_total : 8
db.user.work_active : 8
db.user.work_pending : 2
db.user.work_total : 275134
engine.ar_time : 457473
engine.count_client : 59
engine.count_movable : 48623
engine.count_static : 59765
engine.lock : 1
engine.region_size : 180
engine.scheduler.0.instruction : 291737
engine.scheduler.0.object : 358
engine.scheduler.1.instruction : 291733
engine.scheduler.1.object : 354
engine.scheduler.2.instruction : 291754
engine.scheduler.2.object : 342
engine.scheduler.3.instruction : 291663
engine.scheduler.3.object : 346
engine.scheduler.destroy_cnt : 14851
engine.scheduler.destroy_loop : 41785
engine.scheduler.destroy_pend : 0
engine.use_region_debug : 256
engine.wait : 7
game.AdultServer : 0
game.AutoOpenOnly : 0
game.FindDuplicatePos : 0
game.FirstLineCount : 0
game.GamePerformanceLogingInterval : 60000
game.HardcoreServer : 0
game.HardcoreServerXPRate : 1.000000
game.LineCount : 0
game.PKPenaltyLevel : 20
game.PKServer : 1
game.PathFindingCount : 0
game.ProcessingMonsterCount : 2516
game.ProcessingMonsterTime : 174335
game.ProcessingPlayerCount : 4038
game.ProcessingPlayerTime : 453
game.ProcessingSummonCount : 1377
game.ProcessingSummonTime : 27981
game.RandomMove : 0
game.ServiceServer : 0
game.TracingGamePerformance : 1
game.allowed_special_char : @.
game.ally_pcbang_bonus_rate : 0.100000
game.ally_pcbang_chaos_bonus_rate : 0.100000
game.amplify_hp : 0
game.amplify_level : 0
game.apply_stamina_bonus_in_premium_pcbang : 0
game.auction_process_request_min_interval : 100
game.auction_search_request_min_interval : 300
game.bUseLockDelayLogging : 0
game.base_ethereal_durability_consumption_on_damag e : 0
game.base_ethereal_durability_consumption_on_norma l_attack : 0
game.base_ethereal_durability_consumption_on_skill _attack : 0
game.battle_arena_reconnect_wait_duration : 18000
game.boss_effect : 0
game.broadcast_event_item_pickup : 0
game.card_drop_rate : 1.000000
game.cash_item_dropable : 0
game.cash_usable_server : 1
game.chaos_drop_rate : 0.600000
game.check_area : 0
game.check_storage_security_always : 1
game.crime_party : 1
game.crime_state : 1
game.disable_booth : 0
game.disable_buy_booth : 0
game.disable_dungeon_raid_siege : 0
game.disable_huntaholic : 0
game.disable_pk_on : 0
game.disable_trade : 0
game.enhance_chance : 1
game.enhance_chance_max : 10
game.enhance_chance_min : 1
game.enhance_destroy_level : 8
game.enhance_fail_type : 2
game.exception_921 : 0
game.exception_arabic : 0
game.exp_rate : *******
game.farm_growth_summon_exp : 37087982
game.farm_normal_summon_exp : 145763
game.forbidden_script :
game.forbidden_script_init : 0
game.force_unregister_account_on_kick_fail : 0
game.forgotten_hp : 1.000000
game.gold_drop_base : 5000
game.gold_drop_percent : 0.750000
game.gold_drop_rate : 100.000000
game.guild_icon_base_url :
game.helpdesk_url :
game.ignore_client_binary : 0
game.ignore_random_damage : 0
game.item_count : 73425
game.item_drop_rate : *******
game.item_expert_cube : 1
game.item_expert_cube : 1
game.item_expert_grade : 0
game.item_hold_time : 24000
game.item_loading : complete
game.kill_immoral_percentage : 1.000000
game.killed_drop : 0.030000
game.killed_exp_percentage : 1.000000
game.lak_guard : 0
game.limit_adv_chat_count : 1
game.limit_booth_openable_layer_to_zero : 0
game.limit_field_logout : 0
game.limit_game_time : 0
game.loading : complete
game.local_flag : 8192
game.log.working : 1
game.log_monster_pathfinding : 0
game.log_required_item_list :
game.log_required_state_list :
game.log_scheduling_status : 1
game.log_vulcanus_dungeon : 0
game.logout_timer : 1000
game.max_characters_per_account : 8
game.max_game_time_limited_age : 17
game.max_healthy_game_time : 1080000
game.max_layer : 256
game.max_level : 220
game.max_storage_item_count : 5000
game.max_tired_game_time : 1800000
game.min_booth_startable_level : 0
game.min_global_chat_usable_level : 80
game.min_speed : 50
game.mod : 0.000000
game.monster_collision_line : 1
game.monster_drop_respawn : 3
game.monster_pathfinding : 0
game.monster_regen : 5.000000
game.monster_regen_boss : 5.000000
game.monster_respawn_cnt : 51581
game.monster_respawn_object_cnt : 36367
game.monster_respawn_try_cnt : 131081
game.monster_timer : 300
game.monster_wandering : 1
game.newbiehelp_asura_url :
game.newbiehelp_deva_url :
game.newbiehelp_gaia_url :
game.no_collision_check : 0
game.no_skill_cooltime : 0
game.party_exp_penalty_level : 15
game.party_exp_rate_0 : 1.400000
game.party_exp_rate_1 : 1.500000
game.party_exp_rate_2 : 1.600000
game.party_exp_rate_3 : 1.700000
game.party_exp_rate_4 : 1.800000
game.party_exp_rate_5 : 1.900000
game.party_exp_rate_6 : 2.000000
game.period_of_security_solution_check : 30000
game.play_point_accumulate_amount : 1
game.play_point_accumulate_term : 60
game.player_timer : 100
game.premium_pcbang_bonus_rate : 1.000000
game.premium_pcbang_chaos_bonus_drop_rate : 1.000000
game.premium_pcbang_chaos_bonus_rate : 0.100000
game.premium_pcbang_gold_bonus_drop_rate : 1.000000
game.premium_pcbang_item_bonus_drop_rate : 1.000000
game.premium_pcbang_play_point_bonus_rate : 2.000000
game.pvp_damage_rate_for_player : 0.019000
game.pvp_damage_rate_for_summon : 0.040000
game.quest_bonus_level : 150
game.quest_bonus_rate : 4.000000
game.resource : Resource
game.restrict_banword_for_booth : 0
game.restrict_special_char : 1
game.script.1020.time : 455282
game.script.1020.trigger : warp_to_instance_dungeon(41001, 1)
game.script.3096.time : 455390
game.script.3096.trigger : open_market('cs_loot_pets')
game.script.4304.time : 455220
game.script.4304.trigger : open_market( 'bearload_shop_creturecard_me' )
game.script.4768.time : 456473
game.script.4768.trigger : open_market( 'Foodshop_etc' )
game.security_solution_exceptional_ip : 210.216.246.220
game.security_solution_response_timeout : 3000
game.security_solution_type : 0
game.server_screenshot_url : *******
game.server_version : 9.4.0.0
game.skip_loading_attribute : 0
game.speed_unit : 30
game.stamina_bonus_rate : 1.000000
game.summon_exp_penalty_level : 10
game.super_save_bonus_rate : 2.000000
game.taming_success_rate_2 : 0.000000
game.taming_success_rate_3 : 0.000000
game.taming_success_rate_4 : 0.000000
game.taming_success_rate_5 : 0.000000
game.term_for_time_based_event_db : 0
game.term_for_time_based_event_script : 120
game.tile_size : 42.000000
game.update.version : 17
game.url_list : guild_icon_upload.ip|*******|guild_icon_upload.por t|4617|guild.url|
game.use_account_authority_db : 1
game.use_auto_jail : 0
game.use_auto_trap : 0
game.use_delete_security : 0
game.use_guild_donation_point : 0
game.use_login_logout_debug : 0
game.use_play_point : 0
game.use_security : 0
game.use_storage_security : 0
game.use_time_based_event_db : 0
game.use_time_based_event_script : 1
game.user_count : 60
game.version : 201507080
io.connection : 63
io.ip_address : *******
io.port : *******
io.recv_byte : 13616969
io.recv_count : 619852
io.send_byte : 392265889
io.send_count : 5184633
io.upload.ip : *******
io.upload.port : 4616
io.use_message_statistics : 0
io.user_count_ip_mask : 127.0.0.1
iocp.1020.script : quest_start_2017_start()
iocp.3096.script : quest_start_3331()
iocp.4304.script : quest_start_2015()
iocp.4768.script : quest_start_2016_end()
iocp.active : 4
iocp.bufsize : 8192
iocp.dis_count : 38
iocp.instruction : 4204627
iocp.max_realloc_size : 7124872
iocp.recv_count : 331258
iocp.recv_rest_bytes : 0
iocp.recv_traffic : 13617131
iocp.send_count : 3873193
iocp.send_rest_bytes : 391
iocp.send_traffic : 392254400
iocp.total : 4
log.chat.working : 0
log.connect_ : 1
log.connect_IOCP 00 : 1
log.connect_IOCP 01 : 1
log.connect_IOCP 02 : 1
log.connect_IOCP 03 : 1
log.connect_Main : 1
log.connect_Scheduler 00 : 1
log.connect_Scheduler 01 : 1
log.connect_Scheduler 02 : 1
log.connect_Scheduler 03 : 1
log.ip : 127.0.0.1
log.server_name : Game001
log.working : 1
memory.item_heap_size : 422656
memory.monster_heap_size : 385560
memory.player_heap_size : 25744
memory.summon_heap_size : 95760
process.id : 828
process.load : 0
process.load_kernel : 0
process.load_user : 0
process.memory : 1816768
process.memory_peak : 1816768
process.paged_memory : 2830900
process.paged_memory_peak : 2830900
process.start : 2018/09/04-16:38:32
process.uptime : 1 Hour 16 Minute 14 Second
thread.db.0.proc : DB_UpdateItem
thread.db.1.proc : DB_UpdateItem
thread.db.2.proc : DB_UpdateItem
thread.db.3.proc : DB_UpdateItem
thread.db.4.proc : DB_UpdateItem
thread.db.5.proc : DB_UpdateItem
thread.db.6.proc : DB_UpdateItem
thread.db.7.proc : DB_UpdateItem
thread.iocp.0.proc : 65
thread.iocp.1.proc : 503
thread.iocp.2.proc : 900
thread.iocp.3.proc : 252
thread.scheduler.0.proc : StructRoamer
thread.scheduler.1.proc : StructPlayer
thread.scheduler.2.proc : StructMonster
thread.scheduler.3.proc : StructRoamer
upload.connect : complete
upload.server_name : Upload

------------------------------------------------------------------------------
Application-specific log
------------------------------------------------------------------------------

Server Version : v9.4.0.0
PlayerHeapSize : 25744 kb
MonsterHeapSize : 385560 kb
ItemHeapSize : 422656 kb
SummonHeapSize : 95760 kb
PetHeapSize : 9392 kb
SkillHeapSize : 53760 kb
QuestHeapSize : 5760 kb
TitleHeapSize : 1440 kb
TitleConditionHeapSize: 1440 kb
ProcHeapSize : 2400 kb
DBHeapSize : 36589 kb

------------------------------------------------------------------------------
Call Stack (Short)
------------------------------------------------------------------------------

Address Frame Function SourceFile
00000000FFFFFFFF 0000000002B97440 Undeterminable(0000:00000000) C:\*******\CaptainHerlockServer.exe (e126)
00000001400B68CA 0000000002B974D0 0001:000B58CA C:\*******\CaptainHerlockServer.exe (e487)
00000001400B681F 0000000002B97520 0001:000B581F C:\*******\CaptainHerlockServer.exe (e487)
00000001400B3CA5 0000000002B97550 0001:000B2CA5 C:\*******\CaptainHerlockServer.exe (e487)
00000001400E249E 0000000002B97580 0001:000E149E C:\*******\CaptainHerlockServer.exe (e487)
000000014002D91C 0000000002B97740 0001:0002C91C C:\*******\CaptainHerlockServer.exe (e487)
0000000140040D9C 0000000002B9F970 0001:0003FD9C C:\*******\CaptainHerlockServer.exe (e487)
000000014031FD97 0000000002B9F9A0 0001:0031ED97 C:\*******\CaptainHerlockServer.exe (e487)
00000001403208CB 0000000002B9FEF0 0001:0031F8CB C:\*******\CaptainHerlockServer.exe (e487)
0000000140334103 0000000002B9FF20 0001:00333103 C:\*******\CaptainHerlockServer.exe (e487)
0000000140334197 0000000002B9FF50 0001:00333197 C:\*******\CaptainHerlockServer.exe (e487)
00007FFAD6D213D2 0000000002B9FF80 BaseThreadInitThunk+22
00007FFAD6EE54E4 0000000002B9FFD0 RtlUserThreadStart+34

------------------------------------------------------------------------------
Memory Dump
------------------------------------------------------------------------------

Code: 16 bytes starting at (RIP = 00000000FFFFFFFF)
FFFFFFFF:

Spoiler

================================================== ============================

------------------------------------------------------------------------------
Thread Information
------------------------------------------------------------------------------

00 Thread name : IOCP 00
00 job info : 204
00 job id : 0
00 counter : 0
00 execute time : 4678921
01 Thread name : IOCP 01
01 job info : 511
01 job id : 0
01 counter : 0
01 execute time : 4678925
02 Thread name : IOCP 03
02 job info : 65
02 job id : 0
02 counter : 0
02 execute time : 4678920
03 Thread name : IOCP 02
03 job info : 3001
03 job id : 0
03 counter : 0
03 execute time : 4678920
04 Thread name : Scheduler 00

Mini Dumps

I've posted a fix for jobchange-issue on discord last november, but to be sure it's the same mistake, I'd like to see a vid of it.
First of all, you should reset his skills and job.

I'll upload my lua later here,too, maybe that already solves your problem then.

InkDevil · 09/05/2018, 10:34

Try if it works using this one.

Maks19973 · 09/05/2018, 13:14

Quote:

Originally Posted by Wael™

hi, there what Epic are you using?

Epic 9.4

Quote:

Originally Posted by InkDevil

Try if it works using this one.

thx i will try it

Wael™ · 09/05/2018, 18:17

Quote:

Originally Posted by InkDevil

Try if it works using this one.

InkDevil · 09/05/2018, 19:24

Quote:

Originally Posted by Wael™

well, that was my exceptional text

Maks19973 · 09/06/2018, 16:38

ARTIME error is normal?