The PiBot team reached out to me via dm because I shared my experience and obviously they don't like being held accountable in public.
Offered me a refund then said awful things to me and told me to send them an apology video in sign language for the refund along with "a picture of your whole *******."
This staff member is not doing the developer any favors...
If someone wants that kind of experience that's their business... Their conduct is not only unprofessional but it's dumb...
There are other options and their behavior is not exactly competitive...
Edit again: now the dude tried to dox me thinking I used my real email. creeps...