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Technical Support

Discussion on Technical Support within the Technical Support forum part of the Off-Topics category.

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Staff Technical Support

[Rules] Technical Support

In addition to the , which have to be observed across all sections, following regulations apply for the Technical Support. Possible rule violations can be reported by using button. Whenever a regulation is violated, immediate punishment - depending on the severity of violation - in form of either warning or infraction can be inflicted. More details regarding this can be found in .

General Rules:

  • Please use the search function, before creating a thread. You might find a solution for your problem.
  • Requesting or posting cracks, cracked software, warez and so on is prohibited.
  • It's generally not allowed to push your thread. However, if your topic is already a page back and it is still up-to-date, a small bump is okey.
  • Avoid posts containing nothing but "thanks", use our thanks button instead.

What to consider when creating a topic:

The title:
  • The header should already contain some information about your problem.
  • Pros: "Sony Vegas - Error rendering"; "Bluescreen when starting Windows 7"
  • Cons: "Computer broken URGEND HELP!!!!"; "it doesn't work'"
Structure and content:
  • Describe your problem as detailed as possible, so you can be helped most quickly. Things which are very important here are e.g. errorcodes and when or at which program the problem occurs.
  • If there is no errorcode, try to find the source of your problem in the Windows logs.
  • Tell the other users about your system specifics as well as your operating system.
  • List what you have already tried to solve the problem.
  • Finally add a few pictures of the errorcodes.
  • Please always pay attention to your spelling and layout of your posts. Especially many punctuation marks do not help you with the solution.

What doesn't belong in the Technical Support:

Questions regarding:
  1. Unix/Linux
    If you have got a Linux related question, please use the dedicated Subforum primarily.
  2. Hardware
    Purchase advice, discussions or questions about hardware are being covered in .
  3. Smartphones
    Questions about your Smartphones or about their Software related to the section.
  4. Elitepvpers
    Problems or questions concerning Elitepvpers belong to the area. Our page will help you out most of the time.
  5. Trading
    Should you offer something in return in the form of payments for any help, use the section.

Important links:

  • (general discussion)
  • (German)
  • (German)
  • (German)
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Similar Threads Similar Threads
[Official] Technical Support / [Offiziell] Technischer Support
11/16/2012 - Infestation - 1 Replies
Source (Quelle): Customer support update! GERMAN Um technischen Support im The War Z Forum zu bekommen, müsst ihr euch auf der Seite einen Account erstellen und euren Forum Badge aktivieren. Danach könnt ihr in dieser Sektion nach Support fragen: Tech-Support Regards, Shawak

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