Sure, i can help you!
Step One:
Go to
Step Two:
Then you will find "Search" on the top right corner.
Step 3:
In that box you type in "The problem you are having, make sure to type with correct words" and click search.
Step 4:
The result will show and you will see list of posts that are similar with the "issue" you are having and click on the one you want nor all of them using your scroll on the mouse to open the new tab instead of checking one by one. Then follow/read what it says in the posts.
Step 5:
Sorry there is none, if you still don't get it read again.
All the best,
Shaco