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[Guide] RisingForce Q&A!

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[Guide] RisingForce Q&A!

General

Q: How many characters are allowed for the My Level Up! username and password?
A. You can use up to 12 characters but not less than 6 characters.

Q: Which characters are allowed for My Level Up! username and password? Are ASCII characters allowed?
A. You can only use alpha-numeric characters. ASCII characters are not allowed.

Q: What is My Level Up?
A: My Level Up! is a system that allows you to create and edit your profile, manage your game accounts, send messages to other Level Up! players, buy game time and currency.

You will still continue to receive reward points. A new Reward/Loyalty progam shall soon be implemented which you can use to redeem special items. Stay tuned!

Q: Do I need to register to use the service?
A: Yes. All users need to create an account or "Register".

Q: Do I need to register a My Level Up! account for each game?
A: No. Your registration to My Level Up! will serve as your main profile or account to the following services:

Game Manager
Load Up! (Top Up)
Private Messaging
You can then create individual accounts for your desired games or link your existing game accounts.

Q: Where do I change My Level Up! Password, email address and secret question?
A: You can change all these in My Profile.

Q: Where do I change my Customer Support Password?
A: You can change your Customer Support Password at the upcoming support site that we will be launching soon.

Q: How do existing My Level Up! Accounts without a Customer Support Password obtain one?
A: A facility will be set up for you to be able to define your Customer Support Password once the new support site is launched. Please stay tuned.



Load Up! Credits and Reward Points

Q: When will my KOS - Armory Points expire?
A: Your Armory Points will expire 60 days from the last top up date.

Q: When will my GC - Cash Points expire?
A: Your Cash Points will expire 60 days from the last top up date.

Q: When will my Rohan Points (RP) expire?
A: Your Rohan Points will expire 60 days from the last top up date.


Q: When will my RO - RoK Points expire?
A: Your RoK Points will expire 60 days from the last top up date.

Q: When will my RF - Galactic Credits expire?
A: Your Galactic Credits will expire 60 days from the last top up date.

Q: When will my PW - Gold expire?
A: Your Gold will expire 60 days from the last top up date.

Q: When will my FL - Coupons expire?
A: Your Coupons will expire 60 days from the last top up date.

Q: When will my FS - Blingies expire?
A: Your Blingies will expire 60 days from the last top up date.

Q: When will my CK - Cash Points expire?
A: Your Cash Points will expire 60 days from the last top up date.

Q: What is the conversion of top up value to Load Up! credits?
A: 1 Peso top up value is equivalent to 1 Load Up! credit.

Q: Can I stack or accumulate my Load Up! credits?
A: Yes. Load Up! credits can stack as long as they are not yet assigned to a specific game.

Q: When will my Load Up! credits expire?
A: Your Load Up! credits expire 60 days from the last top up date.

Q: How do I keep track of my transactions for Load Up! credits?
A: You can view it in "Credits History".

Q: Can I still transfer my Load Up! credits after I have assigned them to a game?
A: No. Once you have assigned them, you can not transfer them to another game.



My Game Manager

Q: What is My Game Manager?
A: My Game Manager allows you to link your existing Level Up! game accounts, create new game accounts and change your passwords.

Q: How do I create a new game account?
A: To sign up for a new game account, go to "Create Game Account".

Q: How do I link existing game accounts?
A: Go to "Link Game Accounts".

Q: How do I edit my game accounts?
A: Go to "Edit Game Accounts". Here you can change passwords, unlink game accounts and filter game accounts.

Q: If I unlink a game account, does it get deleted?
A: No. Unlinking your game account only removes it from your My Level Up! account. It does not delete your game account.



Private Messaging

Q: What is Private Messaging?
A: The My Level Up! Private Messaging system allows you to receive secure messages from Level Up! or send messages to other My Level Up! subscribers using their nickname.

Q: Can I use Private Messaging to send messages to my friends who did not subscribe to My Level Up?
A: No. Private Messaging is not an email service. You can only send and receive messages from Level Up! and other My Level Up! subscribers.



Virtual Keyboard

Q: What is a virtual keyboard?
A: One of the most common security threats is from malicious software called “keyloggers” that record your keystrokes and sends them back to the account hacker. By having a virtual keyboard where you enter your password with your mouse instead of punching it in with a keyboard, you eliminate the chance that a keylogger will obtain your user information.

Q: Do we need to use the virtual keyboard when inputting the username and password?
A: No, use of the virtual keyboard is optional.

Q: What are the advantages of using the virtual keyboard?
A: The Virtual Keyboard will be an additional tool to increase the security of your logon credentials and will help protect internet banking users from the risk of key loggers as well as the screen capturing virus that might have been installed onto your personal computers unintentionally.

Q: When does the virtual keyboard appear?
A: It only appears when you click the keyboard image beside the password field in the My Level Up! login page

Q: The keys on the screen keyboard are too small. Can I make them larger?
A: No.

Q: What characters are available in the virtual keyboard?
A: Only alpha-numerics are allowed. Please see images below.







Q: Can I still use my own keyboard to input my password even if the Virtual Keyboard is shown?
A: Yes. The use of the virtual keyboard is up to the player. The player may still use his/her own keyboard and not the virtual keyboard. However, for players who would like to exercise additional security, you may use both the real and virtual keyboard in combination when typing-in your password.

Press THANKS If I helped!(:



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thanks this is a great tutorial man!


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Anytime mate, BUMP!
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PUSH
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