Hello skin-sales,
What you mentioned look like the game was revoked from your steam account in such case you need just contact support and follow all instructions to get a refund, your case is a bit more complicated now as you have filled PayPal dispute once an issue has been opened with Paypal, we need to wait for their answer. Paypal has the decision-making authority in this situation and they will provide you with the solution they believe is best.
We assure you that we’re looking forward to a win-win solution via our
trusted partners at PayPal.
If you have any further questions, keep in mind that you can always find additional information on G2A's FAQ page or by contacting us in 8 languages on

. Our consultants are there for you 24/7.
We hope to see you soon again at G2A.COM!
Regards,
Max G2A Team