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Log in Failed

Discussion on Log in Failed within the Need for Speed World forum part of the Other Online Games category.

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Old 08/11/2012, 16:42   #46
 
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Quote:
Originally Posted by lebr0njames View Post
no ban!

Thank you for contacting Electronic Arts.

At first, please accept my apologies for any delay in addressing your issue. I can understand the frustration you are enduring at the moment for not getting a timely reply, but please know that due to high volume of contacts we were unable to provide our level best to get back to you as fast as possible.

I appreciate your interest in EA Games. Please let me assure you that I will do my best to resolve the issue to your satisfaction.

I have reviewed your e-mail and I understand that you are facing problem while login and getting error "Login Failed - Please try again". I understand how this could be confusing. To get this sorted please follow some general troubleshooting steps that can help you troubleshoot this issue.

First, be sure to disable any firewalls you have running.
• Software firewalls can simply be turned off, usually by right clicking on the icons near your clock and selecting “Close” or “Exit”.
• Hardware firewalls should be bypassed by going from the computer directly to your modem, skipping any router you may have.
• Try cycling the Power on your modem. For this, switch off your modem and leave it un-powered for about 5 minutes then re-start the modem, this should power cycle your modem. If you have Windows XP, there is a built in Firewall that we will want to disable. Please follow these steps to do so:

• Double click “My Network Places” on your Desktop or in your Start Menu
• Click “View Network Connections”
• Right click on “Local Area Connection” and Select “Properties”
• Click the “Advanced” tab
• Make sure to uncheck the box under “Internet Connection Firewall”

If you are able to connect after disabling any firewalls you have running, then this is definitely the cause of your trouble. If you wish to play the game with your firewall running, please add the game to exception list of your firewall.

At Electronic Arts, we express gratitude for your interest and request the same in the future. To know more about our online knowledgebase, please visit:

I am get this message
ELSA3DANY1 account with TH hack (login failed)
and another account without hacks on same pc and open easy without problems . so what ?
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Old 08/11/2012, 16:59   #47
 
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@ELSA3DANY1 looks like banned :S
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Old 08/11/2012, 17:04   #48
 
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Talking yup

Quote:
Originally Posted by AWaytoExpensive View Post
@ELSA3DANY1 looks like banned :S
yes it is
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Old 08/11/2012, 17:04   #49
 
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Do I log into my account NFSW in the game, but when i click play the error: "Login Failed - please try again." Why is that? I googled and saw comments saying That due to the new server created some errors Appear in the game, some users They Could not play because of this error on login, this led to new server created problems for many players. I checked my profile on site: - and says That there're normal, my friends Looked at my pilot in the game and you're normal. Also I checked That site told me That a friend passed: - Found very cool. This is a bug myself, and I think it'll only be resolved with the next update. :/
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Old 08/11/2012, 17:08   #50
 
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Wink

Quote:
Originally Posted by Ithao View Post
Do I log into my account NFSW in the game, but when i click play the error: "Login Failed - please try again." Why is that? I googled and saw comments saying That due to the new server created some errors Appear in the game, some users They Could not play because of this error on login, this led to new server created problems for many players. I checked my profile on site: - and says That there're normal, my friends Looked at my pilot in the game and you're normal. Also I checked That site told me That a friend passed: - Found very cool. This is a bug myself, and I think it'll only be resolved with the next update. :/
dear if u have another account without hacks try it and u will see it works
but who used TH hack he will get banned , or already got banned like us
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Old 08/11/2012, 17:38   #51
 
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Quote:
Originally Posted by elsa3dany1 View Post
dear if u have another account without hacks try it and u will see it works
but who used TH hack he will get banned , or already got banned like us

sa3dany we are not banned i send a message to ea support and they answered .
Hello Yousef,

Thank you for contacting Electronic Arts and letting us know about the status of your issue.

Please let me clarify that this is currently a known issue and our Game Experts are already working to get this fixed as early as possible. We are unable to provide you any estimated time-line for this to begin working again, however, rest assured that extensive efforts are being made by Game Experts to sort this out at the earliest.

We apologize for the inconvenience caused by this issue.

For any other queries or concerns, please visit our extensive knowledge-base at

Regards,
Mayank
Electronic Arts - World Wide Customer Experience
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Old 08/11/2012, 17:53   #52
 
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i hawe the same problem on 3 acounts say login faild pls try again is not a ban cos i don,t recive a ban email ,i need help or sugestion i try everithing and still dont work to log in ,.and all theat after last update

is not BANNN is a ******* server error

when you get banned you will recive a benn email but is not a ban is a server error from last update
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Old 08/11/2012, 18:20   #53
 
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Quote:
Originally Posted by resha2011 View Post
sa3dany we are not banned i send a message to ea support and they answered .
Hello Yousef,

Thank you for contacting Electronic Arts and letting us know about the status of your issue.

Please let me clarify that this is currently a known issue and our Game Experts are already working to get this fixed as early as possible. We are unable to provide you any estimated time-line for this to begin working again, however, rest assured that extensive efforts are being made by Game Experts to sort this out at the earliest.

We apologize for the inconvenience caused by this issue.

For any other queries or concerns, please visit our extensive knowledge-base at

Regards,
Mayank
Electronic Arts - World Wide Customer Experience
ok brother , smile , it is just a game
but u know i played it more than 2 years

Quote:
Originally Posted by furioku View Post
i hawe the same problem on 3 acounts say login faild pls try again is not a ban cos i don,t recive a ban email ,i need help or sugestion i try everithing and still dont work to log in ,.and all theat after last update

is not BANNN is a fucking server error

when you get banned you will recive a benn email but is not a ban is a server error from last update
idk
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Old 08/11/2012, 18:46   #54
 
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Yeah i have problem too,but i didnt get email.its probably a server error.
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Old 08/11/2012, 22:03   #55
 
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Quote:
Originally Posted by Y2KBUG View Post
Yeah i have problem too,but i didnt get email.its probably a server error.
if server error we must get update ,
and if server error must be for all drivers
and if server error EA mustn't tell us we start to ban drivers
,
we are banned , so if u wanna play more ? go make new driver
but i won't back there without my account!~
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Old 08/15/2012, 21:40   #56
 
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nfs drew finnaly contacted me today. yes, login failed means your account is banned
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