Core/Cache/Database Crash 1 time per day.

lalabcu · 09/02/2020, 04:27

Hi everyone, we have been having issue with these crashes. Our dev is not able to find any logs every after crash. Please help us.

The crash wont show ingame.
Once the any of the above mentioned crash, no one can login but those ingame are just fine.

Thou we will still need to let them log out cause we need to restart it from the host.

Hoping for your kind help.

~~Execrate~~ · 09/02/2020, 05:08

Sounds like your dev needs to learn how to debug.

lalabcu · 09/02/2020, 05:45

Quote:

Originally Posted by Execrate

Sounds like your dev needs to learn how to debug.

He knows how, but it wont give any error. Everytime it happens.

The seller of the release file told us that its stable but seems it doesn't show like it is.

~~Tweeney~~ · 09/02/2020, 11:57

Looks like you need to hire a new dev.

lalabcu · 09/02/2020, 12:27

Im just helping my dev than making us wait for the error log to pop out and its been weeks there is not error log after debugging.

Can anyone give advise?

netHoxInc · 09/02/2020, 15:51

If ure actively debugging then theres no way that it crashes without telling you exactly why. The only possibility would be that ur debugger crashes aswell which i actually never heard of happening.

If ur dev got no clue what debugging is and remains thinking logs generate out of nowhere, then honestly ur dev should questionize life choices. And you should get a new one.

EDIT: i guess in your bought files was no database sql? Just an idea of what could be wrong.

miniman06 · 09/04/2020, 10:27

crash dump?

Michi · 09/04/2020, 11:47

#moved

Naltalah · 09/04/2020, 12:57

Quote:

Originally Posted by miniman06

crash dump?

I doubt people that can't debug properly could do something with a crashdump or even have one created.

But yeah everyone on this topic is right, if you were to debug properly, you would know exactly why it happens. Period.

alfredico · 09/04/2020, 13:59

Rumor is the dev is still looking for the crash.

netHoxInc · 09/04/2020, 14:53

Quote:

Originally Posted by Naltalah

I doubt people that can't debug properly could do something with a crashdump or even have one created.

But yeah everyone on this topic is right, if you were to debug properly, you would know exactly why it happens. Period.

True that, but other's could possibly check the dump data for him, even tho we wont have his source to point to. (Im actually unsure about analysing crashdumps, but i think you should be atleast able to get the exception code and original mem adress.)

lalabcu · 09/05/2020, 03:42

Quote:

Originally Posted by netHoxInc

If ure actively debugging then theres no way that it crashes without telling you exactly why. The only possibility would be that ur debugger crashes aswell which i actually never heard of happening.

If ur dev got no clue what debugging is and remains thinking logs generate out of nowhere, then honestly ur dev should questionize life choices. And you should get a new one.

EDIT: i guess in your bought files was no database sql? Just an idea of what could be wrong.

We don't have anymore to give out for a new dev but he can understand if there is a guide.

The file has database sql but no website database.

Quote:

Originally Posted by miniman06

crash dump?

Can teach how ?

lalabcu · 09/05/2020, 03:50

Quote:

Originally Posted by netHoxInc

True that, but other's could possibly check the dump data for him, even tho we wont have his source to point to. (Im actually unsure about analysing crashdumps, but i think you should be atleast able to get the exception code and original mem adress.)

I will tell this to dev and hopefully he can do something with the statements.
Do you have specific advise what to look ?

miniman06 · 09/05/2020, 15:18

Doesn't v15 has built in crash dumper ?

lalabcu · 09/06/2020, 03:19

It crashed again and he cant load pdb.

<a href="https://ibb.co/kmNSnB7"><img src="https://i.ibb.co/phYLDw7/pdb.png" alt="pdb" border="0"></a>

Edit: cant post image.

This one too we always have this error after every crashed even he will fix it everytime. [IMG=expandable: 1]<a href="https://ibb.co/0Z0jjLK"><img src="https://i.ibb.co/RPXppKN/errror.png" alt="errror" border="0"></a>[/IMG]

Quote:

Originally Posted by miniman06

Doesn't v15 has built in crash dumper ?

Our file is a release file of Hera Flyff i guess but it is modified by our seller.