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Fair Play Initiative Update
Greetings Space Pilots,
We have completed the manual review process of the accounts that were recently punished for violating our terms and conditions. We enforced these punishments based on two different detection methods, and our investigation has uncovered the possibility that one of them was not completely reliable. In order to remain fair and transparent, we have decided to remove the punishments for every account that was detected using the method in question. A total of 658 accounts will be restored to their previous state, along with a compensation package for any inconvenience caused. The remaining 2,069 will receive the complete punishment as we are completely confident in the method used to detect them. We apologize for being a bit too aggressive with this action, but would like to stress that we remain dedicated to our Fair Play Initiative.
*Restoring of all Honor & XP will be immediate, but there is a possibility the other resources will take a few days for a handful of accounts. Please do not submit a support ticket if you are unbanned but do not have your resources. We are fetching the necessary information, and will add them automatically.
Regards,
Your DarkOrbit Community Team
All vertex users that only used vertex and no other bot have been unbanned. This has been confirmed by many players, therefore vertex is once again deemed SAFE.
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