Botting & Cheating

[ParanormalGR]

Hello,

Unfortunately, it’s been a little quiet from my end, as it’s been a busy couple of weeks.

One of the things we’ve been dealing with during that time is the series of bannings that have occurred this week.

We just banned just over 800 players (involving 6000+ accounts) for using different bots, which is in clear violation of the posted terms and conditions.

It’s unfortunate that people choose to cheat, but we realize that it’s always going to be something we have to monitor and combat.

Despite some claims to the contrary, we are always actively monitoring, researching, and banning cheaters of a variety of types, using a range of different tools and methodologies. But naturally, we’re never going to catch all of the cheaters, all at once, and end the problem in perpetuity.

As you’ve seen, we continue to regularly ban players for botting. This has resulted in over 20,000 unique accounts (linked to a much greater number of accounts across all instances) being banned this year.

This doesn’t mean, however, that each set of bannings inkludes all of the accounts that are under investigation.

Certain “ban waves” include action that is the culmination of weeks, and even months, of monitoring and work. Just because an account wasn’t banned in a certain set of actions, doesn’t mean it (and the methodology being used to cheat) isn’t being reviewed.

As new forms of cheating are developed, modified, or re-enabled by their creators and used by cheaters, we expand our research, tracking, and verification techniques.

People that feel our efforts on banning don't have an effect, likely don't read some of the forums we read.

Players who feel there’s benefit to cheating should realize, at some point it’s going to cause them to lose that account.


To dispel another set of rumors:
These bannings are handled in an objective and independent manner. We don’t avoid banning people based on who they know, how much they’ve paid, their level, time investment, Rank, or any other criteria. You'll likely notice that today.

Once an account is verified as part of our banning process, we flag it, ban it, and leave it banned. There’s no playing favorites. And when we find someone has circumvented this process, we deal with it swiftly and directly.

It's possible some cheater you've seen has received a temporary suspension in the past, got missed, or otherwise found their way back to the game - but trust me when I say, when it's us (the team) banning them - that account is staying banned.


For all of our awesome, high-quality, non-cheating players out there:
We’re actively working to improve the quality and fairness of the game. Just because we don’t directly respond to all of your reports, concerns, or feedback, doesn’t mean we’re not listening and working diligently to address these problems. We'll be apply more effort than ever to make this as fair a game as possible.

Thank you for reading.

More information on our status and plans for 2016 to come shortly!


Thanks,

RickDekard

What do you think ? they just want to scare us or they will improve the tracking system ?

[Supermecha2]

Errr...this was a week ago...

[ParanormalGR]

What do you think ? they just want to scare us or they will improve the tracking system ?

[Supermecha2]

Just stop botting for good now; that's my advice.

[ParanormalGR]

Originally Posted by Supermecha2

Errr...this was a week ago...

i enter at facebook and i saw that it has uploaded 1 hour ago


Darkorbit
1 hour·
Update on the "bot banning": On Friday we banned another 800+ unique accounts for using bots or other unauthorized third-party software.
Find a statement of our producer on our forums at

[Viceroy-]

Mine is **** Bugpoint and keep botting.. They'll never catch us.

[Candeeh]

ti allo n kaneis me tsipra k capital controls re man

[skeith_sk8]

They just discover how to detect golem users and they ban them to be able to say "we do someting" when they really can not do so much...anyways lets see what happen, i am nervous, its like 2 summers agowhat a good times

[brouhaha]

It has been posted just after the invisible boxes, involved accounts must surely be those that had collected some of them,
bugpoint explored how golem works, all they need is just to make other waves of "invisible boxes" or even "invisible npcs"
just pay attention and stop botting these days

[ssamko]

tararararam.....pixel bot madafaka
I think that golem will be always detectable and good written normal pixelbots(bg too) are much more safer...it is very hard to detect them

[MankarCamoran]

Originally Posted by KaloianBG

Mine is **** Bugpoint and keep botting.. They'll never catch us.

Aren´t you the one who is banned?^^

[Holi2015]

you all know never stop botting guys

bugpoint **** our *** :P

[Dr.Toni]

Originally Posted by ssamko

tararararam.....pixel bot madafaka
I think that golem will be always detectable and good written normal pixelbots(bg too) are much more safer...it is very hard to detect them

It's harder to detect, but not impossible.

[legendgb1]

can someone briefly explain how can they detect a pixel bot, because your mouse moves and clicks, i dont know anything about coding :S

[Dr.Toni]

The best way to detect it is to check how the Account moves.