Retrieving PWs

[Withered]

Hey guys,
Usually I'm not the one who asks technical questions regarding AL and I know the game is pretty dead but in case there is an official shutdown announcement I'd love to record a few scenes with my main characters.
Unfortunately, I had changed and lost the PW of one of my mains and thus used the password recovery option. However, there is a bug with the communication between WZ-Servers and my mail-host. The mails with the temporary PW don't arrive in my E-Mail folder, I have checked that with different accounts and this issue occurs always and only with this mail-host.
As we have no ticket-system there's no way to contact WZ for a manual PW-reset.
In the meantime I found my old PW but now it's useless.
Any idea what I can do? I mean, it's a global WZ account, maybe some other GM might be able to help me out? Does C9 still have a ticket-system?

[wimpin]

Like u said, just use the icket system of any other game. Since it's a problem with ur account and not the game, they "should" be able to fix it too.

[zsgilani2007]

Originally Posted by wimpin

Like u said, just use the icket system of any other game. Since it's a problem with ur account and not the game, they "should" be able to fix it too.

whata smart answer bro. there you go, its reveal that 1 account works on all webzen games even wc, nothing new but many people don't know that.

[Withered]

Originally Posted by zsgilani2007

whata smart answer bro. there you go, its reveal that 1 account works on all webzen games even wc, nothing new but many people don't know that.

Yes I'm aware of that as I even came up with that idea, though GMs might notice my only characters are on Archlord

Also, when creating a ticket your game is requested, if you don't choose AL you'll have to add Character and Server names.

PS: I wrote a ticket but I'm quite sure they won't help AL-players.

[steph33]

can you keep us in touch with what they will do please ? just to know if they can help Archlord player ^^

[wsv]

do you have any "white list" on your mail account? maybe adding domain webzen.com will help

[Withered]

My E-Mail host has no such thing as a white list >.<
I'll keep you up to date

[swansong]

I hope you retrieve your acc soon Withi

[Withered]

No answer, not even some stuff like " this issue will be transfered to the proper department " .. I don't know what I expected -_-

[Voldonx]

I don't know what you expected either :P
It's been game over for a long time, I'm surprised some folks are STILL hopeful

[wimpin]

I still hope there will be a dupe where i can dupe my rings / necks :/

[Withered]

Well I expected the GMs to be active for MU and MU rebirth.. at least..

[justa]

if no help from support.. i guess there's only brute force left.. and of course some kind of a memory retrieval technique..