there are not problems with my network and if there are I fix them right away ...
if you have any doubts feel free to look below

if you have problems with this game you should submit a ticket with the support department on the

and or ask one of the staff online (when theyre there) to help you
you can also submit a ticket from inside the game by clicking the "?" in the top left corner of your vip menu and selecting "livehelp"