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Directx 9.0c .... Problem

Discussion on Directx 9.0c .... Problem within the Technical Support forum part of the Off-Topics category.

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Old   #1
 
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Directx 9.0c .... Problem

Jo leute also ich hab heute mein sims deluxe installiert aus fun vwills bissl zocken

naya aufjedenfalll installiert etc.

Und dann wenn ichs starte bleibt es 5-10sek schwarz dann steht dort

Es konnten keine DirectX9.0c-kompatiblen Grafikadapter auf diesem Computer gefunden werden.



Habe directx 11. aufem pc


Windows Vista 32bit

Nvidia GeForce 9600GT
Intel Core 2dou Quad Q9600 @ 2,5 gHz
4GB ram

Also am pc wirds nicht liegen könnt mir da einer Helfen??
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Old 04/02/2010, 21:26   #2

 
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Betriebssystem?


more food ...
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Old 04/02/2010, 21:29   #3
 
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Vista 32bit
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Old 04/02/2010, 21:33   #4

 
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Installier dir das mal



und schau mal nach ob du die aktuellen Nvidia Treiber für deine Karte drauf hast, bitte.
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Old 04/02/2010, 21:43   #5
 
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Quote:
Originally Posted by SuI2k View Post
Installier dir das mal



und schau mal nach ob du die aktuellen Nvidia Treiber für deine Karte drauf hast, bitte.
Eine neuere oder gleichwertige Version von DirectX ist bereits Installiert.
Eine installation ist nicht notwendig.
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Old 04/02/2010, 21:51   #6

 
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Ich kann doch davon ausgehen das du aktuelle Nvidia Treiber installiert hast?

Geh bitte auf Ausführen dort gibst du dxdiag ein .. lass das Programm zu ende laden und speichere dann ( der butten unten rechts .. der 2 ) den log als txt datei ab.

Und quote dies bitte hier.

danke
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Old 04/02/2010, 21:57   #7
 
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Quote:
Originally Posted by SuI2k View Post
Ich kann doch davon ausgehen das du aktuelle Nvidia Treiber installiert hast?

Geh bitte auf Ausführen dort gibst du dxdiag ein .. lass das Programm zu ende laden und speichere dann ( der butten unten rechts .. der 2 ) den log als txt datei ab.

Und quote dies bitte hier.

danke
da das bissl viel war hab ichs angehangen..^^

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Old 04/02/2010, 22:06   #8

 
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Also ohne dich großartig enttäuschen zu wollen, es ist anscheinend so das deine Grafikkarte nicht von Sims supported wird. Es gab aber mal von einem EA Supporter ne kleine Anleitung um das zu umgehen. Ob es auch mit Win7 funktioniert, kann ich dir net sagen.

Code:
In the meantime I'll share my reply from EA: 

"Hello, 
Thank you for contacting EA technical support. I am sorry that you are having difficulty. 

This error is usually caused by a faulty installation of DirectX. 

First, make sure your disk is in the drive. Afterwards follow these steps. 

Open My Computer. 
Right click on the Sims2 icon and choose Open. 
Double-click on the DirectX folder. 
Right-click on the DSETUP.dll file and choose Copy. 
Close this window. 
Open My Computer again. 
This time, open your C: drive (usually called Local Disk). 
Now open the WINDOWS folder. 
Open the SYSTEM32 folder. 
Right-click on an empty space in the folder and choose Paste. 
Now try running the installation again. 

If the issue persists you will need to reinstall DirectX. 

You can get this program either off the disk, or from Microsoft's website. 

To use the DirectX installer on the disk: 

Open My Computer. 
Right-click on the Sims2 icon and choose Open. 
Open the DirectX folder. 
Double-click on the dxsetup icon. 
This will install DirectX 9.0c on your system. 


If you would like to install DirectX directly from Microsoft: 

Go to www.microsoft.com 

DirectX is available on the Downloads page. 

If the trouble continues, The issue you are experiencing is due to corrupted game files. In this case we will need to remove all the files associated with the games in order for them to work properly. 

We have to go into your Windows registry and remove the parts of the game program that were not removed from your system. We will be focusing on 2 files that were installed with the game into your registry. First, we will need to make a backup of your registry. We do this by using a tool called Scanreg; 

1. Click on Start then go to Run. 
2. Type in scanreg /backup. 
3. Click on Ok. 

You will see a window briefly appear on your screen and then go away. Once you have seen this that will tell you that you have made a backup of your registry. If you have Windows XP you can skip this step. 

Now we will remove the keys for The Sims 2 from your registry. To do this, follow the steps below; 

1. Click on Start then go to Run. 
2. Type in regedit and click OK. 
3. Left-Click once on the plus sign next to HKEY_LOCAL_MACHINE. 
4. Left-Click once on the plus sign next to a folder labeled Software. 
5. Left-Click once on the plus sign next to a folder labeled EA Games. 
6. You will see a folder labeled "The Sims 2". 
7. Right click once on this folder; a menu will appear. 
8. Select the delete option and left-click; this will remove the folder. The window may take you to the top of the screen. Simply scroll back down to where you were before. 
9. Left-Click once on the plus sign next to a folder labeled Microsoft. 
10. Left-Click once on the plus sign next to a folder labeled Windows. 
11. Left-Click once on the plus sign next to a folder labeled Current Version. 
12. Left-Click once on the plus sign next to a folder labeled Uninstall. 
13. Locate a folder labeled {8AB8D458-939E-403F-0097-9BA1C1F013D5} 
14. Right click once on this folder; a menu will appear. 
15. Select the delete option and left-click; this will remove the folder. 

Delete the two Sims 2 folders located here: 

C:\Program Files\EA Games\The Sims 2 

and here: 

\\My Documents\EA Games\The Sims 2 

You have now removed all entries for The Sims 2 from your system. At this point you should be able to re-install your game without an issue."
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Old 04/02/2010, 22:08   #9
 
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Quote:
Originally Posted by SuI2k View Post
Also ohne dich großartig enttäuschen zu wollen, es ist anscheinend so das deine Grafikkarte nicht von Sims supported wird. Es gab aber mal von einem EA Supporter ne kleine Anleitung um das zu umgehen. Ob es auch mit Win7 funktioniert, kann ich dir net sagen.

Code:
In the meantime I'll share my reply from EA: 

"Hello, 
Thank you for contacting EA technical support. I am sorry that you are having difficulty. 

This error is usually caused by a faulty installation of DirectX. 

First, make sure your disk is in the drive. Afterwards follow these steps. 

Open My Computer. 
Right click on the Sims2 icon and choose Open. 
Double-click on the DirectX folder. 
Right-click on the DSETUP.dll file and choose Copy. 
Close this window. 
Open My Computer again. 
This time, open your C: drive (usually called Local Disk). 
Now open the WINDOWS folder. 
Open the SYSTEM32 folder. 
Right-click on an empty space in the folder and choose Paste. 
Now try running the installation again. 

If the issue persists you will need to reinstall DirectX. 

You can get this program either off the disk, or from Microsoft's website. 

To use the DirectX installer on the disk: 

Open My Computer. 
Right-click on the Sims2 icon and choose Open. 
Open the DirectX folder. 
Double-click on the dxsetup icon. 
This will install DirectX 9.0c on your system. 


If you would like to install DirectX directly from Microsoft: 

Go to www.microsoft.com 

DirectX is available on the Downloads page. 

If the trouble continues, The issue you are experiencing is due to corrupted game files. In this case we will need to remove all the files associated with the games in order for them to work properly. 

We have to go into your Windows registry and remove the parts of the game program that were not removed from your system. We will be focusing on 2 files that were installed with the game into your registry. First, we will need to make a backup of your registry. We do this by using a tool called Scanreg; 

1. Click on Start then go to Run. 
2. Type in scanreg /backup. 
3. Click on Ok. 

You will see a window briefly appear on your screen and then go away. Once you have seen this that will tell you that you have made a backup of your registry. If you have Windows XP you can skip this step. 

Now we will remove the keys for The Sims 2 from your registry. To do this, follow the steps below; 

1. Click on Start then go to Run. 
2. Type in regedit and click OK. 
3. Left-Click once on the plus sign next to HKEY_LOCAL_MACHINE. 
4. Left-Click once on the plus sign next to a folder labeled Software. 
5. Left-Click once on the plus sign next to a folder labeled EA Games. 
6. You will see a folder labeled "The Sims 2". 
7. Right click once on this folder; a menu will appear. 
8. Select the delete option and left-click; this will remove the folder. The window may take you to the top of the screen. Simply scroll back down to where you were before. 
9. Left-Click once on the plus sign next to a folder labeled Microsoft. 
10. Left-Click once on the plus sign next to a folder labeled Windows. 
11. Left-Click once on the plus sign next to a folder labeled Current Version. 
12. Left-Click once on the plus sign next to a folder labeled Uninstall. 
13. Locate a folder labeled {8AB8D458-939E-403F-0097-9BA1C1F013D5} 
14. Right click once on this folder; a menu will appear. 
15. Select the delete option and left-click; this will remove the folder. 

Delete the two Sims 2 folders located here: 

C:\Program Files\EA Games\The Sims 2 

and here: 

\\My Documents\EA Games\The Sims 2 

You have now removed all entries for The Sims 2 from your system. At this point you should be able to re-install your game without an issue."


Wtf. ich habs aber davor spielen können
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Old 04/02/2010, 22:13   #10

 
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Auch unter Vista 32bit? hmm .. maybe Kompatibilitätsmodus?
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Old 04/02/2010, 22:33   #11
 
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Quote:
Originally Posted by SuI2k View Post
Auch unter Vista 32bit? hmm .. maybe Kompatibilitätsmodus?
funkt. auch net..^^
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Old 04/02/2010, 22:34   #12

 
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aber versucht das spiel neuzuinstallieren hast du auch schon?
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Old 04/02/2010, 22:35   #13
 
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Ich schätze mal das spiel mag das direct x11 net weil es ja glaub schon älter ist und nur direct x 9 mag.
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Old 04/02/2010, 22:37   #14
 
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Quote:
Originally Posted by SuI2k View Post
aber versucht das spiel neuzuinstallieren hast du auch schon?
Jo klar 4x ^^

Irgendwie blöd..^^ xD
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Old 04/02/2010, 22:41   #15
 
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Dann lade doch an besten noch mals Direct x9 Drauf , weil wenn es dann geht wissen wir ja wo der Fehler ist
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