We are trying to start a VSRO server on a VDS Windows Server online. However, when we started the server on SMC, Client(my computer) cannot view the server online. It is always on Check(Offline), when we run the client file on windows server, we can observe that it's on Easy(Online).
Client on my computer

Server Side Client

We had set all ip setting as public ip on configurations.
Second issue is that actually we cannot connect to the game with admin or a user account with server side client. Failed to connect error raised when we filled our informations and I suspected about gateway server setting but I'm unsure.

I'm looking forward for your replies, I followed the guide on the forum and for the first issue I checked the devisions on certification side and couldn't find any division matches with our needs. I tried SRO TestLocal and SRO TestIn earlier.
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Hi, when I'm waiting to release this post. We had solved the second issue with clean files but the first issue is still there and we need support over here. Thank you