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Rigid PServer Item Mall issue

Discussion on Rigid PServer Item Mall issue within the SRO Private Server forum part of the Silkroad Online category.

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Old   #1
 
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Rigid PServer Item Mall issue

So since 3/4 days ago item mall and some other features stopped working. Dunno what went wrong and GMs dont seem able to help me. So I need your help..

here are the ss of what I'm getting:




Hope that someone knows what to do

Its an issue on my side, they gm can login on my acc and use item mall
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Old 01/27/2018, 13:12   #2
 
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check ur pc language
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Old 01/27/2018, 13:55   #3
 
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Its Portuguese.. does it matter? To what language should I change?

Update: tried to login and open item mall in an older PC and it worked.. so it must be my actual PC settings and not internet issues
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Old 01/27/2018, 15:10   #4
 
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What makes you think a random epvp user will help you with that? The problem is related with the server, they are working to fix it already. Unless your PC is blocking it which in any case you should just disable your antivirus or firewall. Yet, if it doesn't work the problem is server-side
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Old 01/27/2018, 15:14   #5
 
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Quote:
Originally Posted by JustNrik View Post
What makes you think a random epvp user will help you with that? The problem is related with the server, they are working to fix it already. Unless your PC is blocking it which in any case you should just disable your antivirus or firewall. Yet, if it doesn't work the problem is server-side
I told here that is not a server side issue, so it wont matter if they fix whatever. Since it is a problem on my side. So a random epvp user could know what is causing this. Know what may be blocking my acess. And I already have the sro and phbot folder and .exe in the exceptions
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Old 01/27/2018, 16:22   #6
 
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Quote:
Originally Posted by fredericopassos View Post
I told here that is not a server side issue, so it wont matter if they fix whatever. Since it is a problem on my side. So a random epvp user could know what is causing this. Know what may be blocking my acess. And I already have the sro and phbot folder and .exe in the exceptions
What if you just disable your antivirus? Man it's 2018, what do people nowadays still using such crappy programs that do nothing else than slowing down your PC and blocking most of online games you play.

I'm almost sure that if the problem is on your side, it's either your antivirus or firewall blocking internet access to item mall (which is web-based and not client-side)

Another thing you could try is restarting your modem/router to get a new IP Address.
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Old 01/27/2018, 16:38   #7
 
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Quote:
Originally Posted by JustNrik View Post
What if you just disable your antivirus? Man it's 2018, what do people nowadays still using such crappy programs that do nothing else than slowing down your PC and blocking most of online games you play.

I'm almost sure that if the problem is on your side, it's either your antivirus or firewall blocking internet access to item mall (which is web-based and not client-side)

Another thing you could try is restarting your modem/router to get a new IP Address.
i don't think anything is blocking his access
i'm assuming the webpage is opened from the sro_client itself thus making both the "browser" and sro_client 1 process
if he added the sro_client to the exception list there shouldn't be any problem accessing the internet (he's already ingame lul)

i doubt restarting would fix this but he might aswell try.
i heard rigid's team are as toxic as it gets on their discord server
but maybe they will respond if it's a bug threatening their "income" OMEGALUL
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Old 01/27/2018, 18:11   #8
 
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Originally Posted by B1Q View Post
i don't think anything is blocking his access
i'm assuming the webpage is opened from the sro_client itself thus making both the "browser" and sro_client 1 process
if he added the sro_client to the exception list there shouldn't be any problem accessing the internet (he's already ingame lul)

i doubt restarting would fix this but he might aswell try.
i heard rigid's team are as toxic as it gets on their discord server
but maybe they will respond if it's a bug threatening their "income" OMEGALUL
Tried all that and nothing worked. I dont use anti-virus, only windows defender and windows firewall..
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Old 01/27/2018, 18:13   #9
 
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Originally Posted by fredericopassos View Post
Tried all that and nothing worked. I dont use anti-virus, only windows defender and windows firewall..
windows defender is an antivirus btw
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Old 01/27/2018, 18:21   #10
 
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Originally Posted by B1Q View Post
windows defender is an antivirus btw
I know, but he was refering to external programs. Like AVG and ****
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