if u are using the english pk2, u will get the ???? error everytime u try to log in when ur character is in hotan. this pk2 works only in jangan and dh. u need to use the chineese pk2 to avoid this problem. I recommend to install the east language pack and use the applocale.
some people said that the reg is open at 4-6 am (gmt+1, eu time). try to make an account on that time.
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