Well, before asking dumb questions u can go to FAQ @ joymax's site.
You can get ur char only by rebuying silk. I'm not sure if from same acc.
From Joymax:
Why was my account blocked for chargeback?
If an account has cash that has not been payed for their account will be blocked.
Can I get my account unblocked for chargeback?
You must report this issue with the cash vendor and pay the debt back if it is possible to be unblocked.
What do I do if my account has been blocked due to chargeback?
We can only remove the suspension on an account when we receive a direct notification from our payment partners. 1) The chargeback has been resolved and the payment received. 2) The valid card/account holder has cancelled the claim. In order to remove the suspension on your account, you must first contact the payment partner whose service you used to purchase cyber money. And you must resolved the initial chargeback. Once the chargeback has been resolved, you can give the partner company your transaction ID and request them to send us the notification to

. Only a direct e-mail notification from our payment partners is considered a proof. Once the e-mail has been received, the suspension is removed as soon as it is confirmed.
GL