Sounds like you guys are having trouble getting into Gaia
1. Download Cheat engine from: Cheat Engine
2. Install Cheat engine.
3. Run silkroad and CE (cheat engine)
4. In CE click on the upper left button (with green/red glow) and select sro_client.exe (you might scroll down) and click on OK.
5. In CE click on 'enable speed hack' (middle right) and wait, 2 new boxes apear and enter this: Speed = 600 and Sleeptime = 0001.
6. Click on 'set speed'.
7. Go to silkroad, everything should go faster now. After typing your username and password and imagecode, it will say server full for 1 sec then go away. click in the password box and press enter after 2 seconds and u type image code again.
8. Just try again and again and again untill you login. BEFORE you press START do the next step.
9. Go to CE and type this at the speed hack section to return it to normal: Speed 1.0 - sleeptime 30 (NOT 3! JUST 30! believe me 3 doesn't work).
Good Luck, I always use this to get my 5 chars in when servers crowded. Hope this saves you some time.
Thanks if I helped!