here are the ps_game.exe logs
2020-07-22 21:33:06 PS_GAME__system log start (Game01) [GERMANY]
2020-07-22 21:33:13 connect mgr 1756
2020-07-22 21:33:13 Server Version : 0
2020-07-22 21:33:13 connect dbagent 1760
2020-07-22 21:33:13 connect gamelog 1728
2020-07-22 21:33:13 Market End -----------------------
2020-07-22 21:33:14 <Console input> /nprotectoff
2020-07-22 21:33:14 <Console output> cmd NProtect off ok
2020-07-22 21:33:14 Start CWorldSendThread=10928
Module list:
C:\ShaiyaServer\SERVER\PSM_Client\bin\ps_game.exe, loaded at 0x00400000 - 11/09/14 17:10:08
================================================== ==============
2020-07-22 21:33:50 Exception !!!, code=0xE06D7363, address=0x75234402
Minidump write end.....................
0x75234402 KERNELBASE.dll: RaiseException + 98
0x63A35C4B ItemMallFix.dll: Start + 11723
0x63A3439E ItemMallFix.dll: Start + 5406
0x63A342A1 ItemMallFix.dll: Start + 5153
0x63A31DF7 ItemMallFix.dll: <unknown symbol>
0x63A31FDE ItemMallFix.dll: <unknown symbol>
0x63A33111 ItemMallFix.dll: Start + 657
0x63A32EA5 ItemMallFix.dll: Start + 37
0x00405B9B ps_game.exe: <unknown symbol>
0x0A9F0FF8 <unknown module>: <unknown symbol>
0x0A9ED780 <unknown module>: <unknown symbol>
0x004F3220 ps_game.exe: <unknown symbol>
0xF18B5601 <unknown module>: <unknown symbol>
Stack trace end.....................
Stack trace(all thread) begin.....................
Module list:
C:\ShaiyaServer\SERVER\PSM_Client\bin\ps_game.exe, loaded at 0x00400000 - 11/09/14 17:10:08
WARNING: ps_game.exe is not accessible
Symbol search path is: ps_game.pdb
WARNING: ps_game.pdb is not accessible
WARNING: ps_game.pdb is not accessible
Microsoft (R) Windows Debugger Version 6.3.0017.0
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\ShaiyaServer\SERVER\PSM_Client\bin\Log\20200722 _213306_ps_game.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available
Windows Longhorn Version 9200 MP (4 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS
Debug session time: Wed Jul 22 21:33:50 2020
System Uptime: not available
Process Uptime: 0 days 0:00:44.000
Symbol search path is: ps_game.pdb
Executable search path is: ps_game.exe
.................................................. ....................................
The call to LoadLibrary(ext) failed, Win32 error 2
"Nie można odnaleźć określonego pliku."
Please check your debugger configuration and/or network access.
The call to LoadLibrary(exts) failed, Win32 error 2
"Nie można odnaleźć określonego pliku."
Please check your debugger configuration and/or network access.
The call to LoadLibrary(uext) failed, Win32 error 2
"Nie można odnaleźć określonego pliku."
Please check your debugger configuration and/or network access.
The call to LoadLibrary(ntsdexts) failed, Win32 error 2
"Nie można odnaleźć określonego pliku."
Please check your debugger configuration and/or network access.
(504.9c4): C++ EH exception - code e06d7363 (!!! second chance !!!)
thread count = 33
thread 0(4408)
0x77501E4C ntdll.dll: NtWaitForSingleObject + 12
0x7521EFA2 KERNELBASE.dll: WaitForSingleObject + 18
0x7501B4FA sechost.dll: StartServiceW + 442
0x7502666E sechost.dll: I_ScIsSecurityProcess + 3406
0x7504D4AD sechost.dll: StartServiceCtrlDispatcherA + 125
0x004FC01B ps_game.exe: <unknown symbol>
thread 1(2204)
0x77503AFC ntdll.dll: ZwWaitForWorkViaWorkerFactory + 12
0x77356359 KERNEL32.DLL: BaseThreadInitThunk + 25
0x774F7C24 ntdll.dll: RtlGetAppContainerNamedObjectPath + 228
0x774F7BF4 ntdll.dll: RtlGetAppContainerNamedObjectPath + 180
thread 2(6996)
0x77503AFC ntdll.dll: ZwWaitForWorkViaWorkerFactory + 12
0x77356359 KERNEL32.DLL: BaseThreadInitThunk + 25
0x774F7C24 ntdll.dll: RtlGetAppContainerNamedObjectPath + 228
0x774F7BF4 ntdll.dll: RtlGetAppContainerNamedObjectPath + 180
thread 3(11124)
0x77503AFC ntdll.dll: ZwWaitForWorkViaWorkerFactory + 12
0x77356359 KERNEL32.DLL: BaseThreadInitThunk + 25
0x774F7C24 ntdll.dll: RtlGetAppContainerNamedObjectPath + 228
0x774F7BF4 ntdll.dll: RtlGetAppContainerNamedObjectPath + 180
thread 4(12276)
0x77501E4C ntdll.dll: NtWaitForSingleObject + 12
0x7521EFA2 KERNELBASE.dll: WaitForSingleObject + 18
0x63A333A9 ItemMallFix.dll: Start + 1321
0x77356359 KERNEL32.DLL: BaseThreadInitThunk + 25
0x774F7C24 ntdll.dll: RtlGetAppContainerNamedObjectPath + 228
0x774F7BF4 ntdll.dll: RtlGetAppContainerNamedObjectPath + 180
thread 5(11860)
0x77501E4C ntdll.dll: NtWaitForSingleObject + 12
0x7521EFA2 KERNELBASE.dll: WaitForSingleObject + 18
0x6379BE0D pet.dll: <unknown symbol>
0x77356359 KERNEL32.DLL: BaseThreadInitThunk + 25
0x774F7C24 ntdll.dll: RtlGetAppContainerNamedObjectPath + 228
0x774F7BF4 ntdll.dll: RtlGetAppContainerNamedObjectPath + 180
thread 6(6392)
0x775023DC ntdll.dll: ZwWaitForMultipleObjects + 12
0x7522C6F8 KERNELBASE.dll: WaitForMultipleObjects + 24
0x004FA938 ps_game.exe: <unknown symbol>
0xCCCC773C <unknown module>: <unknown symbol>
thread 7(8840)
0x77501E4C ntdll.dll: NtWaitForSingleObject + 12
0x7521EFA2 KERNELBASE.dll: WaitForSingleObject + 18
0x004F5A78 ps_game.exe: <unknown symbol>
0x77356359 KERNEL32.DLL: BaseThreadInitThunk + 25
0x774F7C24 ntdll.dll: RtlGetAppContainerNamedObjectPath + 228
0x774F7BF4 ntdll.dll: RtlGetAppContainerNamedObjectPath + 180
thread 8(9756)
0x775023DC ntdll.dll: ZwWaitForMultipleObjects + 12
0x77356359 KERNEL32.DLL: BaseThreadInitThunk + 25
0x774F7C24 ntdll.dll: RtlGetAppContainerNamedObjectPath + 228
0x774F7BF4 ntdll.dll: RtlGetAppContainerNamedObjectPath + 180
thread 9(828)
0x775023DC ntdll.dll: ZwWaitForMultipleObjects + 12
0x6349322E comsvcs.dll: DllGetClassObject + 7694
0x77356359 KERNEL32.DLL: BaseThreadInitThunk + 25
0x774F7C24 ntdll.dll: RtlGetAppContainerNamedObjectPath + 228
0x774F7BF4 ntdll.dll: RtlGetAppContainerNamedObjectPath + 180
thread 10(5636)
0x775023DC ntdll.dll: ZwWaitForMultipleObjects + 12
0x7543D3B5 combase.dll: CoQueryClientBlanket + 1925
0x7543D25A combase.dll: CoQueryClientBlanket + 1578
0x753DF90B combase.dll: Ordinal87 + 587
0x75443B5F combase.dll: Ordinal90 + 1807
0x77356359 KERNEL32.DLL: BaseThreadInitThunk + 25
0x774F7C24 ntdll.dll: RtlGetAppContainerNamedObjectPath + 228
0x774F7BF4 ntdll.dll: RtlGetAppContainerNamedObjectPath + 180
thread 11(992)
0x77503AFC ntdll.dll: ZwWaitForWorkViaWorkerFactory + 12
0x77356359 KERNEL32.DLL: BaseThreadInitThunk + 25
0x774F7C24 ntdll.dll: RtlGetAppContainerNamedObjectPath + 228
0x774F7BF4 ntdll.dll: RtlGetAppContainerNamedObjectPath + 180
thread 12(588)
0x77503AFC ntdll.dll: ZwWaitForWorkViaWorkerFactory + 12
0x77356359 KERNEL32.DLL: BaseThreadInitThunk + 25
0x774F7C24 ntdll.dll: RtlGetAppContainerNamedObjectPath + 228
0x774F7BF4 ntdll.dll: RtlGetAppContainerNamedObjectPath + 180
thread 13(1956)
0x77501E4C ntdll.dll: NtWaitForSingleObject + 12
0x7521EFA2 KERNELBASE.dll: WaitForSingleObject + 18
0x004E941B ps_game.exe: <unknown symbol>
0xCCCC773C <unknown module>: <unknown symbol>
thread 14(1992)
0x77501E4C ntdll.dll: NtWaitForSingleObject + 12
0x7521EFA2 KERNELBASE.dll: WaitForSingleObject + 18
0x004E941B ps_game.exe: <unknown symbol>
0xCCCC773C <unknown module>: <unknown symbol>
thread 15(12272)
0x77501E4C ntdll.dll: NtWaitForSingleObject + 12
0x74984E44 MSWSOCK.dll: sethostname + 16628
0x774346EF WS2_32.dll: WSAAccept + 143
0x004E9B6E ps_game.exe: <unknown symbol>
thread 16(8112)
0x77501E4C ntdll.dll: NtWaitForSingleObject + 12
0x7521EFA2 KERNELBASE.dll: WaitForSingleObject + 18
0x004E941B ps_game.exe: <unknown symbol>
0xCCCC773C <unknown module>: <unknown symbol>
thread 17(756)
0x77501E4C ntdll.dll: NtWaitForSingleObject + 12
0x7521EFA2 KERNELBASE.dll: WaitForSingleObject + 18
0x004E941B ps_game.exe: <unknown symbol>
0xCCCC773C <unknown module>: <unknown symbol>
thread 18(5612)
0x77501E4C ntdll.dll: NtWaitForSingleObject + 12
0x7521EFA2 KERNELBASE.dll: WaitForSingleObject + 18
0x004E941B ps_game.exe: <unknown symbol>
0xCCCC773C <unknown module>: <unknown symbol>
thread 19(904)
0x77501E9C ntdll.dll: ZwRemoveIoCompletion + 12
0x004F2492 ps_game.exe: <unknown symbol>
thread 20(11244)
0x77501E9C ntdll.dll: ZwRemoveIoCompletion + 12
0x004F2492 ps_game.exe: <unknown symbol>
thread 21(2812)
0x77501E9C ntdll.dll: ZwRemoveIoCompletion + 12
0x004F2492 ps_game.exe: <unknown symbol>
thread 22(2808)
0x77501E9C ntdll.dll: ZwRemoveIoCompletion + 12
0x004F2492 ps_game.exe: <unknown symbol>
thread 23(7016)
0x77501E9C ntdll.dll: ZwRemoveIoCompletion + 12
0x004F2492 ps_game.exe: <unknown symbol>
thread 24(6832)
0x77501E9C ntdll.dll: ZwRemoveIoCompletion + 12
0x004F2492 ps_game.exe: <unknown symbol>
thread 25(2500)
0x77502CFC ntdll.dll: ZwGetContextThread + 12
0x04770190 dbghelp.dll: SymFunctionTableAccess
0x52990C45 <unknown module>: <unknown symbol>
thread 26(10928)
0x77501E4C ntdll.dll: NtWaitForSingleObject + 12
0x7521EFA2 KERNELBASE.dll: WaitForSingleObject + 18
0x0040374D ps_game.exe: <unknown symbol>
thread 27(2672)
0x004BC8EA ps_game.exe: <unknown symbol>
0xFFFFFFFE <unknown module>: <unknown symbol>
thread 28(5632)
0x77501E4C ntdll.dll: NtWaitForSingleObject + 12
0x7521EFA2 KERNELBASE.dll: WaitForSingleObject + 18
0x00403ADB ps_game.exe: <unknown symbol>
thread 29(3540)
0x77501E4C ntdll.dll: NtWaitForSingleObject + 12
0x7521EFA2 KERNELBASE.dll: WaitForSingleObject + 18
0x00403ADB ps_game.exe: <unknown symbol>
thread 30(8408)
0x77501E4C ntdll.dll: NtWaitForSingleObject + 12
0x7521EFA2 KERNELBASE.dll: WaitForSingleObject + 18
0x00403ADB ps_game.exe: <unknown symbol>
thread 31(11072)
0x77501E4C ntdll.dll: NtWaitForSingleObject + 12
0x7521EFA2 KERNELBASE.dll: WaitForSingleObject + 18
0x00403ADB ps_game.exe: <unknown symbol>
thread 32(6472)
0x76A92BFC win32u.dll: NtUserGetMessage + 12
0x7542D62B combase.dll: Ordinal111 + 5435
0x7542D547 combase.dll: Ordinal111 + 5207
0x7542D48E combase.dll: Ordinal111 + 5022
0x753DF99D combase.dll: Ordinal87 + 733
0x75443B5F combase.dll: Ordinal90 + 1807
0x77356359 KERNEL32.DLL: BaseThreadInitThunk + 25
0x774F7C24 ntdll.dll: RtlGetAppContainerNamedObjectPath + 228
0x774F7BF4 ntdll.dll: RtlGetAppContainerNamedObjectPath + 180
Stack trace(all thread) end.....................
================================================== ==============
This fix the problem

pls close






