PS_Game_dump

[.Curious.]

Hello,

Everything works fine in my test server but when I put the exact same files to my virtual server ps_game dumps. I couldnt understand what is wrong with it. I will be glad if anybody could lead me to the correct direction.

Thanks.

PS_GAME__system.log:

2014-09-02 00:12:34 PS_GAME__system log start (Game01) [GERMANY]





================================================================

2014-09-02 00:12:34 Exception !!!, code=0xC0000005, address=0x040A03CE

Minidump write end.....................

0x040A03CE ps_game.exe: <unknown symbol>

0x040A02F5 ps_game.exe: <unknown symbol>

0x040A1634 ps_game.exe: <unknown symbol>

0x040A6152 ps_game.exe: <unknown symbol>

0x040A6220 ps_game.exe: <unknown symbol>

0x040A6279 ps_game.exe: <unknown symbol>

0x74D705C3 ODBC32.dll: SQLSetEnvAttr + 674

0x74D710A4 ODBC32.dll: SQLGetEnvAttr + 1806

0x004F896B ps_game.exe: <unknown symbol>

Stack trace end.....................



Stack trace(all thread) begin.....................



Module list:

C:\ShaiyaServer\PSM_Client\Bin\ps_game.exe, loaded at 0x00400000 - 11/09/14 17:10:08

WARNING: Non-directory path: 'ps_game.exe'
WARNING: Inaccessible path: 'ps_game.pdb'

Microsoft (R) Windows Debugger Version 6.2.9200.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\ShaiyaServer\PSM_Client\Bin\Log\20140902_001234_ps_game.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

WARNING: Non-directory path: 'ps_game.exe'
WARNING: Inaccessible path: 'ps_game.pdb'
Symbol search path is: ps_game.pdb
Executable search path is: ps_game.exe
Windows 8 Version 9200 MP (4 procs) Free x86 compatible
Product: Server, suite: TerminalServer SingleUserTS
Built by: 6.2.9200.16384 (win8_rtm.120725-1247)
Machine Name:
Debug session time: Tue Sep  2 00:12:34.000 2014 (UTC - 7:00)
System Uptime: not available
Process Uptime: not available
...................................
The call to LoadLibrary(ext) failed, Win32 error 0n2
    "The system cannot find the file specified."
Please check your debugger configuration and/or network access.
The call to LoadLibrary(exts) failed, Win32 error 0n2
    "The system cannot find the file specified."
Please check your debugger configuration and/or network access.
The call to LoadLibrary(uext) failed, Win32 error 0n2
    "The system cannot find the file specified."
Please check your debugger configuration and/or network access.
The call to LoadLibrary(ntsdexts) failed, Win32 error 0n2
    "The system cannot find the file specified."
Please check your debugger configuration and/or network access.
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(654.10f4): Access violation - code c0000005 (first/second chance not available)

thread count = 5
thread 0(1592)

0x7788DC34 ntdll.dll: ZwWaitForSingleObject + 12

0x76FC10B4 KERNELBASE.dll: WaitForSingleObject + 18

0x75AAF24C sechost.dll: LsaICLookupSids + 1429

0x75AAF078 sechost.dll: LsaICLookupSids + 961

0x75ABF527 sechost.dll: StartServiceCtrlDispatcherA + 127

0x004FC01B ps_game.exe: <unknown symbol>

0x004F5A31 ps_game.exe: <unknown symbol>


thread 1(5068)

0x7788E1A4 ntdll.dll: ZwWaitForMultipleObjects + 12

0x75686C8B KERNEL32.DLL: WaitForMultipleObjects + 25

0x004FA938 ps_game.exe: <unknown symbol>

0x778B22E7 ntdll.dll: RtlTryEnterCriticalSection + 782

0x040A6B97 ps_game.exe: <unknown symbol>


thread 2(4540)

0x7788F6B4 ntdll.dll: ZwWaitForWorkViaWorkerFactory + 12

0x756886E3 KERNEL32.DLL: BaseThreadInitThunk + 14

0x778BBF39 ntdll.dll: RtlInitializeExceptionChain + 133

0x778BBF0C ntdll.dll: RtlInitializeExceptionChain + 88


thread 3(1920)

0x7788F6B4 ntdll.dll: ZwWaitForWorkViaWorkerFactory + 12

0x756886E3 KERNEL32.DLL: BaseThreadInitThunk + 14

0x778BBF39 ntdll.dll: RtlInitializeExceptionChain + 133

0x778BBF0C ntdll.dll: RtlInitializeExceptionChain + 88


thread 4(4340)

0x7788E9E4 ntdll.dll: NtGetContextThread + 12

0x7457272D dbghelp.dll: SymGetModuleBase

0x778B73F7 ntdll.dll: RtlRunOnceInitialize + 29

0x778B73F7 ntdll.dll: RtlRunOnceInitialize + 29

0x778B591E ntdll.dll: RtlInterlockedPopEntrySList + 814



Stack trace(all thread) end.....................

================================================================

PS: Creating Ps_Game.pdb in the right directory is not the solution.

[castor4878]

Originally Posted by .Curious.

Exception, code=0xC0000005

The call to LoadLibrary(ext) failed, Win32 error 0n2
    "The system cannot find the file specified."

2 times the same info: a DLL is missing.

ps_game.exe depends on dbghelp.dll & dbgeng.dll, do they exist on server?
in turn these libs depends on msvcrt.dll; they are MS *debug* dll so they are dirty (they maximise compliance according some) and don't use a statically linked runtime; does the MS Studio runtime installed on server?
ps_game.exe also depends on the winsock layer (mswsock.dll & ws2_32.dll), are you sure to have access to these libs? on shared/virtual servers they can be *not* available to forbid you to install server-components (and to limit your use to the provided http server only).

Edit: the .PDB (program debug database) are generated by a linker with using debug information, they are not manually crafted and are 100% useless unless you are debugging the process under a debugger.

[.Curious.]

*I have dbghelp.dll & dbgeng.dll on my server.

*MS Studio runtime is installed on my server

I am using windows 2012 and sql 2012

I have been running an ep5 server for 2 years on this virtual server.
I tried new files on my personal computer Win7 , sql 2008 and it is working perfectly. I couldnt understand what is wrong with the virtual server. May the reason be the operating system?

PS: I am using these files :

[Truth1010]

Might be pointing out a silly and obvious thing here... But are you sure the PS_Game.exe is in place where it should be?
It looks to me like you have moved/renamed/deleted that file. But I'm no good at reading error dumps, so I'm probably wrong.

[.Curious.]

Originally Posted by Truth1010

Might be pointing out a silly and obvious thing here... But are you sure the PS_Game.exe is in place where it should be?
It looks to me like you have moved/renamed/deleted that file. But I'm no good at reading error dumps, so I'm probably wrong.

Thanks for your interest but it is not the reason for the error. I am sure everything is in its correct place.

[castor4878]

Originally Posted by .Curious.

*I have dbghelp.dll & dbgeng.dll on my server.
*MS Studio runtime is installed on my server

ok.

I am using windows 2012 and sql 2012

Windows XP is much more reliable.

I have been running an ep5 server for 2 years on this virtual server.

So, either you didn't install the same things with same rules. Double-check again.
Or the provider changes something (again it can include the availability of some system libraries, a *virtual* system is virtual, not actual, and not always comprehensible). In such case, ask your provider which new rules apply.

Your error is a missing *or* unattainable library (because physical absence or logical restrictions):

The call to LoadLibrary(ext) failed, Win32 error 0n2

of course the ps_game's log does *not* indicate which lib fails to load; but the dump:

[B]Loading Dump File [C:\ShaiyaServer\PSM_Client\Bin\Log\20140902_001234_ps_game.dmp][/B]
User Mini Dump File: Only registers, stack and portions of memory are available

will likely contains the information.

[Cansas59]

´change your NPC Sdata

[.Curious.]

Originally Posted by Cansas59

´change your NPC Sdata

Thank you for your advice but it is nothing about it. You are right the error is similar when you dont decrypt your NpcQuest.Sdata but it is a little bit different if you look at carefully.