Okay guys, first off.. i dont wanna bash or do anything else bad.. just share an expirience i made today
This was my Issue:
I have donated a few times here.. why not. the pvp is epic so totally worth.
Now i have 10k DP on my account and i wanted to buy a lv1 Helmet which costs 15$ in the webmall.
But i didn't want to throw out my money when i already purchased DP which i wouldnt use for anything else.
So i contacted GM Spyrow, first i asked if he would "ignore" the missing 5k Dp / 5$ and sell me the Helm for the 10k DP i bought. He said no.. i had no problems with that as i cant rly ask them to gimme something for "free".
Then i wanted to complete the 15k Dp and buy them Helm.. and there it started.
Quote:
admspyrow (8.12.11 22:36:26): you have 10k Points,
admspyrow (8.12.11 22:36:32): Get more 5 and we can change it
akina01 (8.12.11 22:36:40): how can i get 5
admspyrow (8.12.11 22:37:37): Curently we have 20k 50k and 100k
admspyrow (8.12.11 22:37:46): best option is buy 20k
akina01 (8.12.11 22:37:54): ....
akina01 (8.12.11 22:39:08): thanks spyrow, now i know how much you appreciate your cuomers
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We kept talking and i tried to explain him that it is not anything free or anything unfair.
I would just purchase the Helm for 15$ i purchased anyway.. just not as "real" money, but as DP. I explained him that he would simply have to let me donate 5$ manually and remove the 15k Dp from my account.
he refused
Quote:
akina01 (8.12.11 22:46:03): How is it unfair when i donate 5$ instead of 20
akina01 (8.12.11 22:46:17): u dont gimme anything for free
admspyrow (8.12.11 22:47:39): The man problem is that points cant be converted to a webmall only item
admspyrow (8.12.11 22:47:41): main
admspyrow (8.12.11 22:48:17): We can't just go in game remove your DP and trade you 1 helmet
akina01 (8.12.11 22:48:31): because..`?
akina01 (8.12.11 22:48:38): look at aeria, they do it too
admspyrow (8.12.11 22:49:20): We do not work that way. This is it. We thank you for your support and may consider any suggestions. However if you do something we will do it for everyone.
admspyrow (8.12.11 22:49:35): No special treatment, no special individual deals.
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Okay this might be the Way you guys go.
But i really find it a bit odd that we cant use our DP we already have for the web mall..
I post this coz i wanna see other ppls opinion about it.
So again, pls dont consider this as flaming or bashing..