As far as I know this usually means the service can not connect to the database. Recheck if your password and username is entered correctly in the configuration files (
\PSM_Client\Bin\Config). You might have to create a new login or you could simply change the username to 'sa' instead of 'Shaiya' in those files. Check if the credentials are correct by opening SQL Server Management Studio and logging in with the credentials you typed in the configuration files.
This has to be posted in the

section by the way