I wrote to support myself to get my account unlinked from the BP portal.
I wrote:
Quote:
So, I have been trying to deactivate all the BP links on my account.
Not delete them, just change my password so instead of clicking Play, it
shows:
Reconnect
The password for your account that is linked to other
accounts has been changed. Please re-enter your user information to reconnect to the game.
However when I do this, it just disables access to the account on one server, I can still get on to the account via clicking play on another server, then switching to my server.
So, either how do i get the other servers to show that message? or, how can I remove this account from every BP login it is linked to?
Note: I can't remember the password for every BP login it is linked to, so
telling me to log in and deleting it is not helpful. But I would still like it
removed for my own account safety.
Thanks
And the reply from support:
Quote:
Hello,
Your account is no longer linked to the Bigpoint portal.
it happened to me.. when i wrote to support, they asked me last password, first name, 4 last payments, and something else that i don't remember.. I sent them to the support and none enters anymore @ my account..
well dont say u bought the account...
just tell them... My account got hacked...but now u got full access on my account, and if is possible to remove the link on my account...thats all they need to know, they will remove the link..
good luck...
and if you have play on other server , you have to do the same for each server...