[Help] Patch

[9699124]

Hi, I am with a small error in my S4-League. When I go to enter in the game do not appear nothing, before appeared, I I played normally, now, when I go to enter is in the gerenciador of tasks that patch is being executed, being that he does not appear, already I waited an enormous time waiting to open. Somebody knows as to remove this error?
OBS: I formatted my computer, did not change nothing, only formatted because of the viruses.

[Al Kappaccino]

Opened the ports?
Start -> Preferences -> Control Panel -> Network- and Internetconnections -> Windows Firewall -> Exceptions -> Port... -> TCP -28002 ,TCP -28008, TCP -28012, TCP -28013 and TCP -80

 Spoiler

[9699124]

Here this did not advance, does not have another form to remove this error?