Quote:
Originally Posted by doves34
Even if they finally fixed the issue, the broader problem remains: the lack of professionalism across today's major service providers is getting out of hand.
What happened here isn't an isolated inciden it’s a pattern among big providers. From blatant policy violations to unhelpful, arrogant support teams, it feels like paying customers are treated as an afterthought. When you can't rely on basic support or policy compliance, trust completely breaks down. High pricing shouldn't come with bottom-tier service.
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I understand what you mean. I think some larger providers become less careful over time simply because they have a constant flow of customers. That can easily make support feel dismissive or disconnected.
Smaller sellers usually have a more personal relationship with their customers, but professionalism should still be the standard regardless of size. I personally try to maintain both without making customers feel like they are just another ticket.
