After an hour of trying to actually use the product:
Incompatible with the most common windows version to cheat with. Support provides same answer over and over.
Gave benefit of the doubt waited another 17 minutes and nothing:
Owner popped in fast when buying now no where to be found. I would NOT recommend buying this product, Nothing is worth spending $60/monthly for terrible support and a loader that doesn't work.
Note: Followed everything step by step.