this is his picture, when i look for similar text i think that they made a new layout, a couple of months ago they also changed the FB page of World into Need for SPeed and the main site had changes too, twitter as well.

Dear Customer
We are contacting you to notify you that we have found your Need for Speed World account to be in violation of our Terms of Service
After completing an investigation of your Account we have identified the following violation:
Promotion encouragement and/or use of cheats hacks or exploits
Due to the above we have permanently blocked your access to the on-line gameplay portion of Need
for Speed World
Account closure is reserved for the most serious breaches of our Terms of Service, but can also be
applied in cases where an account has accumulated a number of violations over a period of time
Should you wish to review our Terms of Service they can be found here
Thank you for your understanding in this matter
Yours sincerely
EA Terms of Service
And he another sample: