What??? I'm not associated with skript at all.

hey, I just bought skript.gg because of an friend from the original website. I have the problem that my loadingscreen is stuck on 0% when Im trying to start it, can you help me or contact anybody of the staff, cause you said you know one dude, who is working for them. I opend a ticket on the discord server, but nobody is anwsering me. Its been almost 2 days
thanks for your time