Hwid ban??

[andreagun]

I bought the game for the 4th time, i logged without use cheat, after 5 minute i close the game and reopened 1 hour late, launcher tell me to change password for security, and when i change password and logged again, server tell me that i was banned. (without use hack, played only 5 minutes)
What kind of ban is this? Do you sell a hwid reset? If is a hwid, i'd like to be able to play again with my pc. What i must do?
I've done a mac address change on my router, but i was banned the same.

[TheMostWandet]

Originally Posted by andreagun

I bought the game for the 4th time, i logged without use cheat, after 5 minute i close the game and reopened 1 hour late, launcher tell me to change password for security, and when i change password and logged again, server tell me that i was banned. (without use hack, played only 5 minutes)
What kind of ban is this? Do you sell a hwid reset? If is a hwid, i'd like to be able to play again with my pc. What i must do?
I've done a mac address change on my router, but i was banned the same.

I think you should write the support team, they could help you.

[baranka333]

No one is getting banned for no reason I bet you tried to run some kind of cheat related to h1z1.