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2moons support

Discussion on 2moons support within the Dekaron forum part of the MMORPGs category.

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Old   #1
 
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2moons support

Hi guys i have a problem. I forgot my password and sent 3-4 mail to 4 weeks ago and they havent responded me yet.

Is there a problem about support or something? Or somebody has same problem like me?

Thank you.
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Old 01/10/2010, 19:26   #2
 
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use that, and it will send a new password automaticly
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Old 01/10/2010, 21:16   #3
 
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Quote:
Originally Posted by waidas123 View Post

use that, and it will send a new password automaticly
Naw, same thing is happening to my main. It's not Emailing me my new pass. Hope it works for Bert though.

Its been about 4 weeks for me also. Ive sent them all the correct info like 10 times...They say ok a password will be sent to your registered Email account.

Never gets mailed.=/
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Old 01/10/2010, 22:32   #4
 
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thx for replies guys

waidas123- the problem is, my user id not registered to my mail thats y i wanted to reset it via support

JCArky- same here i tried it many times and they still dont reply, so i cant play the game -.-
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Old 01/10/2010, 23:17   #5
 
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wow thats g-a-y lol. Card first, type later... so buy some coins xD Maybe this will helps lol

2Moons or 2Noobs... it doesn't matter yet lmao
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Old 01/11/2010, 08:02   #6
 
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If someone got into your account they probably changed the registered email address. So your s.o.l. I think
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Old 01/11/2010, 15:00   #7
 
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they cant change the registered email they can change your the email where the account is on at this time but not the email from when you registered !!!
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Old 01/11/2010, 15:04   #8
 
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Quote:
Originally Posted by Bertauta View Post
thx for replies guys

waidas123- the problem is, my user id not registered to my mail thats y i wanted to reset it via support

JCArky- same here i tried it many times and they still dont reply, so i cant play the game -.-
if its not on ur email, then ur dead, couse they only send passwords to the originals.
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Old 01/11/2010, 20:34   #9
 
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Originally Posted by waidas123 View Post
if its not on ur email, then ur dead, couse they only send passwords to the originals.
no no i have the original mail address but when i try to reset my password via 2moons.acclaim.com it says that user id couldnt found or something.

i tried to mail them with original mail address but they still havent responded yet.

my problem is "I can't reset my password via support cuz they dont reply to me"
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Old 01/11/2010, 20:36   #10
 
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Try clicking "i forgot my user id" i had that problem, and that fixed it
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Old 01/11/2010, 20:47   #11
 
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Originally Posted by waidas123 View Post
Try clicking "i forgot my user id" i had that problem, and that fixed it
The same thing is going to happen as the "forgot my password"......Nothing..lol

I don't think our accounts are hacked, its just lame *** support is facked up at the moment. I think we will get our accounts back some time...

In the mean time Bert, when new bypass comes out, just hack like crazy until ur the same lvl as you were. Then go 10 lvls higher...heh

I have to admit that I'm relieved its not only me having this problem. :/
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Old 01/11/2010, 21:14   #12
 
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Oh thx again for replies

waidas123- i tried it same thing again. i think support is dead

JCArky- well, its really risky to hacking for me cuz ppl knows my char
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