My support experience has been very bad, they do seem pretty useless but one time they did help me recover my brother's account which was taken from his email. They reset the password and put it back into our email since we had been messaging them as the hacking was happening.
Don't blame them. They're not getting paid and they have to deal with tons of bullshit everyday. They probably get asked the same question at least 10-15 times a day. Imagine how stupid that would be.
Quote:
Originally Posted by Řoβч966
Italian support:
-me: hey, can you remove links to my account?
-they: copy of id-card, all payments of the account and all nickname-pw used on it.
I have 1 bad experience with support and one good,the bad is in 2011 when i lost an account(it was stolen with that hack via dosid) i sent them all the proofs that the account was mine but they denied the existence of any hack that stole account and they tell me to go to police(some time after that they fixed the bug so hack wasn't working anymore lol) and the good one 2 weeks ago when they change my payment country to a cheaper one.
I got chatbanned for 30 days for having a "banned" name.
(wwwwwwwwwwww..).
The forum rules said you get 5 minute ban and if you haven't changed your name after that, you get 30 days.
Further the rules say, if you don't write anything in chat you will not get banned.
So I asked Support and Forummods if they can unban be, because I had no 5 minute chance + following the rules allowed me to keep the name if I don't write.
They said >No, change your name or we will ban your account
Don't blame them. They're not getting paid and they have to deal with tons of bullshit everyday. They probably get asked the same question at least 10-15 times a day. Imagine how stupid that would be.
they should ask you for all that info IMO.
1. I'm not with you for what you said.
Since they are not getting payed, means they have chosen to be supporters and as supporters they basically can't write bullshit if they receive bullshit, just don't care about such request lol
2. No, for check Bp links they don't need to ask all such opinions, atleast the english support just say "ok we check & tell you" IMO
I got chatbanned for 30 days for having a "banned" name.
(wwwwwwwwwwww..).
The forum rules said you get 5 minute ban and if you haven't changed your name after that, you get 30 days.
Further the rules say, if you don't write anything in chat you will not get banned.
So I asked Support and Forummods if they can unban be, because I had no 5 minute chance + following the rules allowed me to keep the name if I don't write.
They said >No, change your name or we will ban your account
Heh, that is a nice reason lol (btw the mods can read whispers I think)
I got perma banned from chat because I was asking the mod some question and he banned me for "selling account". (The question had nothing to do with that...)
And support just gave the reason to the mod without further inquiries.
3 weeks ago i messaged them about my PvP quest cos i would of completed it, since then ive had 3 of them ****** surveys on how good the support was and still aint had a response... 10/10 rating on them surveys
poor little guy :) 11/14/2015 - Path of Exile - 2 Replies Is there anyone who is rich and have lots corrency and want to help someone, then here im am, i have been farming almost every day, and still no luck, may be you can help me out ;) cheers buddys Pm me ign: keerukas :handsdown:
Please help me I'm poor 08/07/2014 - League of Legends - 3 Replies Hi
Can some help me get 100 reffer pls? I really want RP. I can't buy RP, I don't have money, and i'm too young for jobs + my mom says no to spend money on games pls. I really want Rp pls guys help me i beg u all pls.
I be glad if someone help me . pls pslpslspsls
Please add me on skype if u want to help me: KingAzie
Poor guy. 05/21/2014 - League of Legends - 11 Replies To everyone who botted the "refer-a-friend" program. : leagueoflegends
I almost feel bad for him, but did everyone get banned?
And one of the screenshots showed that the refs are from 2012 x.x