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Can't login need help.

Discussion on Can't login need help. within the DarkOrbit forum part of the Browsergames category.

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Old   #1
 
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Can't login need help.

I have recently acquired a new darkorbit account.
I could login before i changed the email and password but now that i have it won't let me login. I don't receive an error message, just when i login the page refreshes and nothing happens. The account is linked to my email. What do i do?
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Old 06/13/2015, 14:03   #2
 
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Error code?
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Old 06/13/2015, 14:05   #3
 
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Originally Posted by manulaiko3.0 View Post
Error code?
The url is:
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Old 06/13/2015, 14:10   #4
 
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Try to put again a new pw, make the "forgot pw" request and put it again.

Be carefull, your acc can maybe be the one who already got email changed by old owner xD
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Old 06/13/2015, 14:13   #5
 
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Originally Posted by Řoβч966 View Post
Try to put again a new pw, make the "forgot pw" request and put it again.

Be carefull, your acc can maybe be the one who already got email changed by old owner xD
I just changed the password, the account is linked to my email. It didn't fix the problem same thing is still happening. Can't log on, no error message.
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Old 06/13/2015, 14:14   #6
 
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=99 means something that i don't remember, send an email to the support ^^
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Old 06/13/2015, 14:15   #7
 
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=99 means something that i don't remember, send an email to the support ^^
Alright i will try support, they are bad though ahah,
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Old 06/13/2015, 14:18   #8
 
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Maybe ur banned
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Old 06/13/2015, 14:20   #9
 
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Maybe ur banned
I looked it up error = 99 can apparently be a 2week ban or 2 week account closure?
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Old 06/13/2015, 14:30   #10
 
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Originally Posted by tattys5 View Post
I looked it up error = 99 can apparently be a 2week ban or 2 week account closure?
Error 99 is wrong sessionID, someone is using your account
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Old 06/13/2015, 14:31   #11
 
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Error 99 is wrong sessionID, someone is using your account
Alright well i changed pass and email so its just a waiting game i guess.
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Old 06/13/2015, 17:56   #12
 
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Your acc might be connected to someones Bigpoint account
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Old 06/13/2015, 18:30   #13
 
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Your acc might be connected to someones Bigpoint account
I think the account is temp banned because when i search for it's profile it says user found but can't display the profile.
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Old 06/14/2015, 00:23   #14
 
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4 days ago i had error 99

this is the reply i got from them after send a message to support

Hello,

Thanks for your question. My name is Aimee and I'll be your contact person for this process.

Your account has been suspended for having an inappropriate/offensive name in game. Please reply back with 3 names of your choosing (Please! Choose carefully!).

Once we receive the names, and the 48 hour ban time has passed we will change the name for you and release the account.

Please be sure to write back at your earliest convenience and provide all the information we requested, so that we may assist you with this matter.

Sincerely,

Aimee
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Old 06/14/2015, 12:31   #15
 
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Originally Posted by ParanormalGR View Post
4 days ago i had error 99

this is the reply i got from them after send a message to support

Hello,

Thanks for your question. My name is Aimee and I'll be your contact person for this process.

Your account has been suspended for having an inappropriate/offensive name in game. Please reply back with 3 names of your choosing (Please! Choose carefully!).

Once we receive the names, and the 48 hour ban time has passed we will change the name for you and release the account.

Please be sure to write back at your earliest convenience and provide all the information we requested, so that we may assist you with this matter.

Sincerely,

Aimee
Alright thanks but i font think that's it, account must be suspended for different reason.
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