help please!

[Reus18]

i have a problem, 2 months ago i bought premium to one of my accounts, that acc got banned in the last banwave, but today i find a message from paypal telling me that i have made a pay to bigpoint for 15 euro, because i didnt cancell the suscription, now i want to send them a ticket but i cant because i dont know the ID of my acc, so the question is, it is possible to recover my ID if i am banned ? or what i should do to get my money back? since the acc is blocked they should just cancell the suscription but bigpoint is a bad company and we all know that so i hope the give my money back. thanks to all

[teruru]

Open a dispute on paypal.

[armands912]

give me your profile link and i will tell u your id

[Reus18]

Originally Posted by teruru

Open a dispute on paypal.

paypal dosnt care about virtual objects, i need to talk with BP

Originally Posted by armands912

give me your profile link and i will tell u your id

i will try to get it and then i pm you

[Reus18]

nobody knows ? or any direction to contact the support with no need of the ID

[StormTempest]

Originally Posted by Reus18

nobody knows ? or any direction to contact the support with no need of the ID

You should try what they told you. To open a dispute. Have you tried that solution?



~StormTempest

[Reus18]

Originally Posted by StormTempest

You should try what they told you. To open a dispute. Have you tried that solution?



~StormTempest

i have found an oold email that i send to bp so problem fixed
thanks all

#closerequest