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they ban your account if it has any new ip address. there is no email that you can send to change that ban. i tried sending emails to gm's, codemasters, and technical support and making a ticket. Someone hacked my account and change my password and login name and i couldnt recover it. They wouldnt let me get it back. NEVER SEND EMAILS TO GM's only technical support!!!!!!!!!!!!!!!!!!!! GM's dont take any time to look at all the information. also if a gm banned your account send a email to technical support and tell them to review it. i have had 2 account recovered by techical support thats were banned by gm's....
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