Ruby Online | 100 Cap | CH | Job Based | Active Community | Phase II Update

huynhcao · 02/28/2017, 18:02

Where dahel is mah silks? It's been 13 hours already still don't receive it.

Dizzy© · 02/28/2017, 18:13

Quote:

Originally Posted by huynhcao

Where dahel is mah silks? It's been 13 hours already still don't receive it.

It can take up to 48 hours -.- contact super rewards..

huynhcao · 02/28/2017, 18:15

Quote:

Originally Posted by Dizzÿ

It can take up to 48 hours -.- contact super rewards..

Dude what? Really? I sent them an email but still no reply

sinxtra · 02/28/2017, 18:28

Quote:

Originally Posted by helterskelter69

Let me give you a basic lesson in business management.

1.)You never promote a customer
2.)You never promote a customer
3.)You never promote a customer
4.)You never promote someone without a job or a special skill set that indicates the person will not do something petty to your project.
5.)You never promote an already known user account that owns a guild (LOL)
6.)You never hire a management that can sit around and not answer peoples questions because of their own agenda.
7.)You make administration accounts specific to the cause not benefiting the individual.
8.)You audit any and all logs of all administrations teams actions over the last (7)days
9.)Understand that you host a game but your business is not a game, so do not hire people who look at it this way.
10.)Stop hiring people with 0 community management experience (This includes things past Silkroad GM experience) People who have a history of owning and developing projects.

So far I see is kids who get excited about wearing the title and not kids who are excited about developing a community. Anyways damage is done but I truly hope you keen yourself in on some very huge detrimental aspects of your business.

Sincerely,
Person with MBA in Business.

As much as I agree with you and think you are right...
We are talking about a private server here in a scene consumed by kids and people who don't think straight. i'd say 95% of the server owners dont have a degree in business management and don't know the basic do's and dont's.

This is nothing official, the server won't be around forever and people have always been promoting players to supporters on servers, it's not the way but they get promoted for 'knowing' the game/server.

AceSpace · 02/28/2017, 21:41

Quote:

Originally Posted by helterskelter69

Let me give you a basic lesson in business management.

1.)You never promote a customer
2.)You never promote a customer
3.)You never promote a customer
4.)You never promote someone without a job or a special skill set that indicates the person will not do something petty to your project.
5.)You never promote an already known user account that owns a guild (LOL)
6.)You never hire a management that can sit around and not answer peoples questions because of their own agenda.
7.)You make administration accounts specific to the cause not benefiting the individual.
8.)You audit any and all logs of all administrations teams actions over the last (7)days
9.)Understand that you host a game but your business is not a game, so do not hire people who look at it this way.
10.)Stop hiring people with 0 community management experience (This includes things past Silkroad GM experience) People who have a history of owning and developing projects.

So far I see is kids who get excited about wearing the title and not kids who are excited about developing a community. Anyways damage is done but I truly hope you keen yourself in on some very huge detrimental aspects of your business.

Sincerely,
Person with MBA in Business.

I find this post to be very idiotic.

It's a SRO pServer, not a business.

Supporting is all about answering questions related to the game and the best ones to hire are the players. Supporters are normal players with NO special commands other than necessary ones to maintain order ingame.

OutlawNL · 02/28/2017, 21:57

Quote:

Originally Posted by helterskelter69

Let me give you a basic lesson in business management.

1.)You never promote a customer
2.)You never promote a customer
3.)You never promote a customer
4.)You never promote someone without a job or a special skill set that indicates the person will not do something petty to your project.
5.)You never promote an already known user account that owns a guild (LOL)
6.)You never hire a management that can sit around and not answer peoples questions because of their own agenda.
7.)You make administration accounts specific to the cause not benefiting the individual.
8.)You audit any and all logs of all administrations teams actions over the last (7)days
9.)Understand that you host a game but your business is not a game, so do not hire people who look at it this way.
10.)Stop hiring people with 0 community management experience (This includes things past Silkroad GM experience) People who have a history of owning and developing projects.

So far I see is kids who get excited about wearing the title and not kids who are excited about developing a community. Anyways damage is done but I truly hope you keen yourself in on some very huge detrimental aspects of your business.

Sincerely,
Person with MBA in Business.

That's sadly not how silkroad works. There is no such thing as building a community, the game isn't suitable for it. The only thing that can be done is milking out the server as much as possible.

You don't need a degree to optimise your income in silkroad, it's simple.

eyeliner · 02/28/2017, 22:03

Quote:

Originally Posted by helterskelter69

Let me give you a basic lesson in business management.

1.)You never promote a customer
2.)You never promote a customer
3.)You never promote a customer
4.)You never promote someone without a job or a special skill set that indicates the person will not do something petty to your project.
5.)You never promote an already known user account that owns a guild (LOL)
6.)You never hire a management that can sit around and not answer peoples questions because of their own agenda.
7.)You make administration accounts specific to the cause not benefiting the individual.
8.)You audit any and all logs of all administrations teams actions over the last (7)days
9.)Understand that you host a game but your business is not a game, so do not hire people who look at it this way.
10.)Stop hiring people with 0 community management experience (This includes things past Silkroad GM experience) People who have a history of owning and developing projects.

So far I see is kids who get excited about wearing the title and not kids who are excited about developing a community. Anyways damage is done but I truly hope you keen yourself in on some very huge detrimental aspects of your business.

Sincerely,
Person with MBA in Business.

*hard clap*

Quote:

Originally Posted by Locklyon

I find this post to be very idiotic.

It's a SRO pServer, not a business.

Supporting is all about answering questions related to the game and the best ones to hire are the players. Supporters are normal players with NO special commands other than necessary ones to maintain order ingame.

it's sad because he's right, you keep hiring idiots starting with skalizey to iFreak or whoever you keep choosing idiots, ruby fails and you fail with it because if your stupidity

ser_zix · 02/28/2017, 22:07

Quote:

Originally Posted by Locklyon

I find this post to be very idiotic.

It's a SRO pServer, not a business.

Supporting is all about answering questions related to the game and the best ones to hire are the players. Supporters are normal players with NO special commands other than necessary ones to maintain order ingame.

this is why your server is dying