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nice compensantion but........... I CANT PLAY !!! impossible to enter in game !!
it is only me ?
Compensation Event and Gold/Silver Time Compensation
Date : 4/28/2006
inquiry : 5527
Hello. This is Silkroad Online.
For the users that have experienced hard gaming experience due to the long duration of server down from 04/27~04/28, we have prepared a compensation event.
Information on the compensation of the time lost on Gold/Silver Time items due to the server down is also being announced below.
We will try our best to provide our users better service.
[Event]
Event Date: 04/28 after inspection ~ 05/02 inspection
Event Information:
1. Experience points, skill points achieved through hunting: 30% increase
2. Amount of gold dropped: 50% increase
3. Chance of item being dropped: 100% increase
[Gold/Silver Time Restoration Information]
Restoration Date: 05/02/2006 during inspection
Restoration Information: A 1 day ticket will be restored in the user's storage during inspection time.
Things to Note : There must be an empty slot in the storage to be able to receive the ticket.
Server Inspection Related Apology and Notice
Date : 4/28/2006
inquiry : 2284
Hello. This is SilkroadOnline.
We would like to apologize for the inconvenience of the long period during which the servers were offline on the night of the 27th Korean Standard Time. The hardware responsible for the storage of your information has been malfunctioning and we are currently working on fixing it. We will try to restore service with your data at its most precious recent state. However, with the malfunction that has occurred there may have been information that was partially changed. Therefore, we are currently preparing a database check.
1. The service will open with the time restored to the pet items that the inspection time made unusable during the inspection period.
2. There will be a compensation of 1 day??s use allocation of Gold/ Silver time for the time they were unusable during the inspection period.
3. For the approximate period of 30 minutes of changed data we may not be able to completely compensate our users for the partial loss of data, we will however we will try to the best of our ability to restore your information to its original state.
4. We will, at this time, honor requests for refunds or silk compensation for instances where payment was validated and received but silk was not deposited into the account.
5. Even if it was only a part of the community that had their data changed, we were not able to provide the entire community with normal service for a lengthy time. We are preparing a compensation event and will post notice once details are finalized.
We will sincerely try our hardest to prevent any future problems of this nature through even better service administration and maintenance.
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