[need help]Pls help with connect

[Vake24]

HI all.
I have problem with connect
some screens:


ports open:
4418
4500
I can connect to the server, but my friends can't connect...
Anybody know how i can fix this problem

[Audric123]

Defuse your firewall and your antivirus and try it if it work you have found the problem

[Vake24]

thx i will try

i open 1000-8000 ports(for test)
i disable my firewall
my antivirus have no firewall^^(not need to disable)
i'll try

=\ i defuse firewall and antivirus^^ it not work
may be anybody know how i must config my router(D-Link Dir-100) i think problem with router configs