Quote:
Originally Posted by AdamThePringle
Stay the fuck away from
because I bought it and everyone got banned in game there was a ban wave then they paused the services and said the will add time to the key for their their application and then I joined guilded.gg to get support on launching their product because my game kept crashing at the loading screen after champ select they haven't even bothered talking to me via their website and also I just wasted $50 AUD paying via bitcoin ... fucking shit script shit support..
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Hey, I'm sorry you feel that way.
We couldn't provide support in time because it seems like you tried to get it at late night for most of the team. I literally just woke up and saw your messages in our forum's chatbox.
From what you've said - you couldn't join Guilded, where we provide swifter support, because you couldn't verify your e-mail with it, but it doesn't seem like a problem for other users. I DM'd you about 20 minutes ago with invitation link to bypass email verification, before I saw your angered "review".
Seems like you didn't even have a chance to experience our platform yet, so how can you judge it? It's normal for some users to experience individual problems here and there, but sometimes it takes time to provide support, it can't be instant at all times.
Maybe if you want to receive support then try to reach us out by proper channels, like our Support topic on the forum (slower responses) and #Support channel in Guilded (faster responses).
Quote:
Originally Posted by Howisiss
Just gibberish.
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We take criticism properly, we are just allergic to trolls and their nonsense.
Seems like you are one of the two people who got banned in past 3 days.
First one got banned for racist jokes and trying to cover it up by removing messages and trying to lie to our staff. It even got to the point of gaslighting.
Second one was a huge senseless troll, who started spreading misinformation.
Both users received a warning before we took any action.
If you scroll up - you may indeed find more people who got banned from our community for toxicity and trolling. Now you are a dishonorable member of their club.