Account stolen

[tugasnake]

So, i trusted a guy from my clan to exchange accounts with me .. I went first, and then he deleted me from skype and they banned me from teamspeak. Is anything i can do to recover my account?

[Mammutjäger]

Write a mail to the support, that your account has been stolen, you can proof it with your former/creation mail.

Furthermore I would go to the police and tell them what happened.

Good Luck!

[tugasnake]

im from portugal, the guys who did this are from hungary. I will write an email

[eseseseses]

Originally Posted by Mammutjäger

Furthermore I would go to the police and tell them what happened.

Good Luck!

He needs to go to police, support requires many things like IDs, police report and such so that it would be considered.

[tugasnake]

im underaged, and nobody likes the fact i play this game .. I can provide everything that support requests to prove that the account is mine

[CAИЄŁAS]

Originally Posted by tugasnake

im underaged, and nobody likes the fact i play this game .. I can provide everything that support requests to prove that the account is mine

Then just contact the support, here we can´t make anything, give them all the proves they ask you, and they can probably see by the IP changes whats happening i guess

PS: What server do you play?

[tugasnake]

GE2

[eseseseses]

 Spoiler

"We are sorry, that your account has been stolen. To restore your account, please do the following. These things are essential to restore the account, without which we can not do follow-up measures.

1. Make the theft immediately reported to the police at the local police station. Stolen account ID / ID and / or BIG-number must be displayed in the notification, as well as the contact details of the police station and the number of the declaration.

2. Scan the police report and make sure that the official stamp and the signature is legible. Do not edit the document in any image editing program. We accept the request only if all requirements are met.

3. Please provide us with a detailed description of your account with the following information:
- Player names that you used to log in
- Changed your email address? If you changed, what's different addresses were in use
- Was your account banned
-did you lose Game products, for example. Drones?

4. If you were bought game currency, items or premium services, please send us a scanned copy of your phone bill, which sent SMS messages are displayed and a copy of your bank statement. Transaction number and the date must be legible.

5. Fill in the following message, print it out and write on it the date and sign it.

"I hereby confirm that the following account belongs to me: ID / ID _________ at server______________. I have not bought this account to another player, and I have not sold it to another player. When police investigations reach a different conclusion, I understand the potential legal consequences. "

6. Please send us a scanned copy of this announcement. Connect the other documents mentioned above and send them to us. Give us the email address with which account was last registered.

7. Send us a copy of your passport (with photo and passport number) or your ID (front and back of the card).

8. Please give us your new email address to which you want the account is registered.

PLEASE NOTE:

We do not return the account, if it is found that the account does not belong to you or your information does not match information on our database.

Problems arising from the purchase or sale of Account should be treated with the police or with the portal used for sale. In such a case, the access to the account may be closed entirely as Bigpoint GmbH's terms and conditions have been violated.

Analysis of the account may take several days. We ask for patience because the relevant context."

Theres what you will need. Its 100% copy from my email as my original acc was stolen long time ago.

[tugasnake]

JESUS CHRIST

[stormkey]

they will ban it as they will see it as account sharing

[tugasnake]

at least that sun of a **** doesnt stay with it.

[Eeazy E]

Originally Posted by tugasnake

JESUS CHRIST

Let me tell you something, and all the other ignorant kids posting here to go to police, write to bigpoint.

Bigpoint might give you a papper sheet to fill out and go to police, but you must include the way your account has been stolen, and you will most likely be required to say that you were trying to sell it.

Well then, if anyone ever read the terms of bigpoint, they will say that they are not responsible if you were trying to sell your account and it has been stolen ( or otherwise for buying one). So as you get deeper in your 'stolen account' chase and you will require police, they will figure out that you were trying to sell it, therefore they will ban your account and not help you. Understand people that they are not responsible if someone scams the account when trying to sell it

[tugasnake]

Originally Posted by Eeazy E

Let me tell you something, and all the other ignorant kids posting here to go to police, write to bigpoint.

Bigpoint might give you a papper sheet to fill out and go to police, but you must include the way your account has been stolen, and you will most likely be required to say that you were trying to sell it.

Well then, if anyone ever read the terms of bigpoint, they will say that they are not responsible if you were trying to sell your account and it has been stolen ( or otherwise for buying one). So as you get deeper in your 'stolen account' chase and you will require police, they will figure out that you were trying to sell it, therefore they will ban your account and not help you. Understand people that they are not responsible if someone scams the account when trying to sell it

as i said before, id rather get that account banned that not doing anything. At least he doesnt play in it, i know who did this, everytime i see him in game makes me wanna punch someone

[Sήøwy]

Then send an email to the bigpoint and tell them your account was stolen and you want to block the access.

- Send from the last E-mail the account had before.

[TheGodamnAnimal]

Originally Posted by Eeazy E

Let me tell you something, and all the other ignorant kids posting here to go to police, write to bigpoint.

Bigpoint might give you a papper sheet to fill out and go to police, but you must include the way your account has been stolen, and you will most likely be required to say that you were trying to sell it.

Well then, if anyone ever read the terms of bigpoint, they will say that they are not responsible if you were trying to sell your account and it has been stolen ( or otherwise for buying one). So as you get deeper in your 'stolen account' chase and you will require police, they will figure out that you were trying to sell it, therefore they will ban your account and not help you. Understand people that they are not responsible if someone scams the account when trying to sell it

The "I don't know" excuse always work. It's quite easy to say that the password was the same password for various other things therefore it was quite easy to hack into. You don't have to say that you was trying to sell it as I got an account back that was scammed off me quite easily...