Dear Tim-Hendrik,
This mail is to notify you that your account was found violating the User Agreement and/or Rules of Conduct by engaging in the use of an unauthorized third party program in conjunction with the Lineage II service. The usage of a 3rd party program was confirmed by multiple members of our support staff.
As a result of this violation of the User Agreement and/or Rules of Conduct, this and all related accounts have been permanently closed. The account(s) will no longer be accessible and can never be reactivated.
Our decision is made in the best interest of the Lineage II service and for the player base. The decision to terminate the account(s) is final and not up for review.
User Agreement
[Only registered and activated users can see links. Click Here To Register...]
1. TERMS OF AGREEMENT
(a) Terms of Agreement. NC Interactive offers to allow you to play its multi-player online computer game "Lineage II" on a pay-for-use basis conditioned on your agreement to all of the terms and conditions contained in this Agreement and your compliance with the posted Rules of Conduct. Your use of Lineage II constitutes your agreement to all such terms and conditions and your agreement to comply with the Rules of Conduct. To confirm your agreement, you should click on the "I Accept" button at the end of this Agreement. If you do not so agree, you should click on the "I Reject" button at the end of this Agreement, in which case you reject the offered terms of use and will not be permitted to play Lineage II. If you have any questions regarding these terms and conditions or the Rules of Conduct, please contact an NC Interactive customer service by visiting the following link: [Only registered and activated users can see links. Click Here To Register...]
4. ACCOUNT
(i) Former Members. Members whose Accounts have been terminated by NC Interactive may not access the Service in any manner or for any reason, including through any other Account, without the express written permission of NC Interactive.
(j) Related Accounts. If NC Interactive terminates an Account, NC Interactive may terminate any other Accounts that share the same member name, phone number, email address, postal address, Internet Protocol address, or credit card number with the terminated Account.
7. OFFICIAL SERVICE
NC Interactive has designed Lineage II for play only as offered by NC Interactive at the Web Site. You agree to play Lineage II only as offered by NC Interactive at the Web Site and not through any other means. You further agree not to create or provide any other means through which Lineage II may be played by others, as through server emulators. You acknowledge that you do not have the right to create, publish, distribute, create derivative works from or use any software programs, utilities, applications, emulators or tools derived from or created for Lineage II, except that you may use the Software to the extent expressly permitted by this Agreement. You may not take any action which imposes an unreasonable or disproportionately large load on our infrastructure. You may not sell or auction any Lineage II accounts, characters, items, coin or copyrighted material.
14. TERMINATION
(a) We may terminate this Agreement (including your Software license and your Account) immediately and without notice if you breach this Agreement or willfully infringe any third party intellectual property rights, or if we are unable to verify or authenticate any information you provide to us, or upon game play, chat or any player activity whatsoever which is, in our sole discretion, inappropriate and/or in violation of the spirit of Lineage II as described in the Rules of Conduct. If we terminate this Agreement under any circumstances, you will lose access to your Account for the balance of any prepaid period without any refund.
(b) You agree that if the service or your account is terminated or cancelled for any reason or length of time, you are not entitled to any reimbursement or refund of any fees or unused access time.
Rules of Conduct
[Only registered and activated users can see links. Click Here To Register...]
13. You will follow the instructions of authorized personnel while in Lineage II or on the Official Website.
17. You will not attempt to interfere with, hack into, or decipher any transmissions to or from the servers running Lineage II.
18. You will not exploit any bug in Lineage II and you will not communicate the existence of any such exploitable bug (bugs that grant the user unnatural or unintended benefits) either directly or through public posting, to any other user of Lineage II. Bugs should be promptly reported via 'Ask A Question' at [Only registered and activated users can see links. Click Here To Register...].
20. You will not create, use, or provide any server emulator or other site where Lineage II may be played, and you will not post or distribute any utilities, emulators or other software tools related to Lineage II without the express written permission of NC Interactive.
Thank you,
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