To my deepest regret, this company is not able to provide high-quality technical support. I was contacted by my regular customer who bought their program. He didn't buy their cheat from me. He needed help because he couldn't run the program on his own. And his salesman couldn't help him. Their program showed no signs of life and closed after 1 second. Since their instructions didn't help, I had to contact them on their "Official Discord Channel". To understand what exactly could be in the way. Instead of adequate technical assistance, I received standard phrases so that we would go where we paid. Then why do they have technical support in the group? Call them "Useless Technical Support." It turned out that there were problems with the server, so the program was closed. In addition, I contacted their developer. Who also told me to open a ticket. It turns out to be a vicious circle of untenable technical support who are unable to help solve problems with their cheat.
As a result, I was also accused of not being friendly. Although I only asked for help running their program.
In addition, their "Technical Support" did not come up with anything better than to kick me out of their discord channel.
Therefore, think 10 times about whether it is worth contacting such a seller who will not be interested in helping you. They are interested in getting money from you.
Think carefully about whether you need technical support that is not able to help customers. @
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I note that his advice regarding the removal of remote access was useless. And that wasn't the user's problem. But he didn't want to hear it. It is easier for him to shift the care of technical support to someone else.
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A day later, their grief-stricken technical specialist contacted me. Which, you see, has some rules that state that they do not provide technical support to users who bought their program through an intermediary.
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At the moment, the user who asked for help is using the program in battle. But this is not the merit of these guys.
Quote:
Originally Posted by zeus0233
Do not purchase. No response.
I had no response to the feud for 48 hours.
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You aren`t the only one who doesn't have an answer from them. They have such a principle of operation and provision of technical assistance.
And I really hope that their main developer just doesn't know who he's working with. And how they help their clients.
Such a detailed review is my disappointment in their programs. And the attitude towards customers from their side.
I had no desire to write a review here. But the arrogance of the "Technical Specialist" did its job.
Quote:
Originally Posted by Harnold
Say hello to our new service in
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Bye
