Hey y'all, I just want to put this up here as a precaution. The CaptainTech discord server is currently in shambles, and the support staff is non-responsive. If you're thinking about buying from them at the moment, do not. Another reseller for CaptainDMA has told the server that the owner of CaptainTech owes the supplier upwards of $3k USD and has not placed an order since Aug 23rd. I do want to make this crystal clear that, to the best of my knowledge, CaptainTech and CaptainDMA are not the same entity. There are people who are buying CaptainDMA cards from other resellers and reported receiving them within a week. Will update with any future news. Good luck, y'all. Looking like a possible exit scam.
Edit: Update from Xavier, a staff member on CaptainTech:
I know I know, the server is burning down since a few days and this is the only thing I can tell you:
All orders should be handled today. Captain’s IRL close friend unfortunately passed away a few days ago and he didn’t want to manage it anymore, I didn’t either.
However, after a talk with him, he will be back by today (hopefully). He’s still in an unstable state so please understand and deal with patience.
All ordeals will be solved today, if not him, I will. I don’t have access to the money so I unfortunately cannot do anything, cannot move it around. Please be assured he is NOT exit scamming. Do not listen to anyone that he is.
Xavier.
Will continue to update with any further information.
Update 2: Xavier is rather confident in Captain's return later today or tomorrow.
Update 3 / 4: CaptainTech issued an apology, comment from Lone & other's running an AI generated test on his apology. [Only registered and activated users can see links. Click Here To Register...] resulting in 100% likelihood.
I've just read some of your DMs and I want to express my sincere gratitude for the heartwarming words. However, the recent "drama" surrounding the server has been quite distressing for me to read. Initially, I didn't even want to check my phone because of the events that happened to me, but now I realize that people rely on me to handle things and that, as a responsible 24 yr old, I am capable of doing so. Let me clarify that I am not attempting to scam anyone and my personal life issues should not be used as an excuse to spread baseless rumors. In hindsight, I should have been upfront about my situation from the beginning and taken some time off.
As my actions continue to weigh heavily on my conscience, I find myself deeply saddened by the consequences of my behavior. I am deeply sorry for any distress I have caused. My actions were not in keeping with the values we hold dear as a community, and I take full responsibility for my mistakes. I acknowledge that my behaviour was unacceptable and that it had a negative impact on those around me as well as my customers. I understand that my actions have caused a breach of trust and I am committed to working hard to regain that trust.
I want to assure everyone that I am taking steps to address my behaviour and prevent it from happening again. In the future, I am committed to taking responsibility for my actions and making things right. The trust that I have lost within the community is something I now realize may be irreparable, but I understand that it will take time to rebuild the trust I have lost, but I am willing to put in the work to do so. I would like to sincerely apologise to the community for my actions. It pains me to acknowledge that my actions have caused inconveniences and frustrations for those who have patiently waited for their orders. I understand that mere words cannot undo the damage that I have done, and for that, I am truly remorseful.
I will fulfill all orders and it will be sent out to customs tomorrow, and you will receive a tracking code the day after tomorrow. I am deeply sorry for any inconvenience I've caused and I know some of you have been waiting a week. If you want to, we'll be happy to refund you. I want to keep transparency between everything, so refunds are not a problem.
Again, I am very sorry for my actions and continuing forward I hope we can re-build trust and make amends, as a community.
If you have any questions please DM me (it's open),
Eric.
Edit: Update from Xavier, a staff member on CaptainTech:
I know I know, the server is burning down since a few days and this is the only thing I can tell you:
All orders should be handled today. Captain’s IRL close friend unfortunately passed away a few days ago and he didn’t want to manage it anymore, I didn’t either.
However, after a talk with him, he will be back by today (hopefully). He’s still in an unstable state so please understand and deal with patience.
All ordeals will be solved today, if not him, I will. I don’t have access to the money so I unfortunately cannot do anything, cannot move it around. Please be assured he is NOT exit scamming. Do not listen to anyone that he is.
Xavier.
Will continue to update with any further information.
Update 2: Xavier is rather confident in Captain's return later today or tomorrow.
Update 3 / 4: CaptainTech issued an apology, comment from Lone & other's running an AI generated test on his apology. [Only registered and activated users can see links. Click Here To Register...] resulting in 100% likelihood.
I've just read some of your DMs and I want to express my sincere gratitude for the heartwarming words. However, the recent "drama" surrounding the server has been quite distressing for me to read. Initially, I didn't even want to check my phone because of the events that happened to me, but now I realize that people rely on me to handle things and that, as a responsible 24 yr old, I am capable of doing so. Let me clarify that I am not attempting to scam anyone and my personal life issues should not be used as an excuse to spread baseless rumors. In hindsight, I should have been upfront about my situation from the beginning and taken some time off.
As my actions continue to weigh heavily on my conscience, I find myself deeply saddened by the consequences of my behavior. I am deeply sorry for any distress I have caused. My actions were not in keeping with the values we hold dear as a community, and I take full responsibility for my mistakes. I acknowledge that my behaviour was unacceptable and that it had a negative impact on those around me as well as my customers. I understand that my actions have caused a breach of trust and I am committed to working hard to regain that trust.
I want to assure everyone that I am taking steps to address my behaviour and prevent it from happening again. In the future, I am committed to taking responsibility for my actions and making things right. The trust that I have lost within the community is something I now realize may be irreparable, but I understand that it will take time to rebuild the trust I have lost, but I am willing to put in the work to do so. I would like to sincerely apologise to the community for my actions. It pains me to acknowledge that my actions have caused inconveniences and frustrations for those who have patiently waited for their orders. I understand that mere words cannot undo the damage that I have done, and for that, I am truly remorseful.
I will fulfill all orders and it will be sent out to customs tomorrow, and you will receive a tracking code the day after tomorrow. I am deeply sorry for any inconvenience I've caused and I know some of you have been waiting a week. If you want to, we'll be happy to refund you. I want to keep transparency between everything, so refunds are not a problem.
Again, I am very sorry for my actions and continuing forward I hope we can re-build trust and make amends, as a community.
If you have any questions please DM me (it's open),
Eric.
