Hello,
I have started PlayPark Flyff almost 2 weeks ago and have enjoyed it.
Also if a game makes fun, I'm willing to pay to buy some items from cash shop. For the release there was a action: "every item from cashshop is under sale: 100 cash points!!" Wow, this offer was very cheap. So I go to the shop and make a top up my balance, after this I have clicked the item shop and put MANY items on my cart. After this I made a checkout and had to relog ingame.
What do I get, 30-50% of the item, which I've bought. Where were the rest? I don't know. Also I've tried to contact the support:
FAIL: The support page wasn't created for flyff yet.
On Facebook I saw a post, where the GM posts a link about shop inquiries. Great I've filled everything on this formular and have to wait.
The support have reponse after 5 days with: please fill out this formular and upload screenshots.
Haha! Screenshots of missing items, my balance before and after I've bought!
I told them: CHECK your logs.
Some days later, on facebook the gm posts: we are sorry for the problems with the item shop, player who has bought item xy will get some rare items as compensation. I log in game: NOTHING, because my inventory was full.
Also I've opened a new ticket, support reponse: wait for it. Haha, every player has this compensation already.
AND MY PAID MISSING ITEMS? I haven't still them.
So, my warning: be careful, I would suggest don't pay on/for this server.
I'm not alone with this problem, even people from their country get ignored from the support. The GMs don't take attention and help the players.
I will try to chargeback my money...
I have started PlayPark Flyff almost 2 weeks ago and have enjoyed it.
Also if a game makes fun, I'm willing to pay to buy some items from cash shop. For the release there was a action: "every item from cashshop is under sale: 100 cash points!!" Wow, this offer was very cheap. So I go to the shop and make a top up my balance, after this I have clicked the item shop and put MANY items on my cart. After this I made a checkout and had to relog ingame.
What do I get, 30-50% of the item, which I've bought. Where were the rest? I don't know. Also I've tried to contact the support:
FAIL: The support page wasn't created for flyff yet.
On Facebook I saw a post, where the GM posts a link about shop inquiries. Great I've filled everything on this formular and have to wait.
The support have reponse after 5 days with: please fill out this formular and upload screenshots.
Haha! Screenshots of missing items, my balance before and after I've bought!
I told them: CHECK your logs.
Some days later, on facebook the gm posts: we are sorry for the problems with the item shop, player who has bought item xy will get some rare items as compensation. I log in game: NOTHING, because my inventory was full.
Also I've opened a new ticket, support reponse: wait for it. Haha, every player has this compensation already.
AND MY PAID MISSING ITEMS? I haven't still them.
So, my warning: be careful, I would suggest don't pay on/for this server.
I'm not alone with this problem, even people from their country get ignored from the support. The GMs don't take attention and help the players.
I will try to chargeback my money...