Your best bet is to email the support department asking for help, on rare occassions they have actually responded, and on even rarer occassions they've actually done something. Besides, what ya got to lose?
I wouldn't post this on the main CO forums tho' as you'll get a bunch of self-righteous, holier-than-thou, conclusion-jumping, know-it-all, TQ ass wipers branding you a sub-human species in seconds.