Can't login need help.

06/13/2015 14:01 tattys5#1
I have recently acquired a new darkorbit account.
I could login before i changed the email and password but now that i have it won't let me login. I don't receive an error message, just when i login the page refreshes and nothing happens. The account is linked to my email. What do i do?
06/13/2015 14:03 manulaiko3.0#2
Error code?
06/13/2015 14:05 tattys5#3
Quote:
Originally Posted by manulaiko3.0 View Post
Error code?
The url is:[Only registered and activated users can see links. Click Here To Register...]
06/13/2015 14:10 Řoβч966#4
Try to put again a new pw, make the "forgot pw" request and put it again.

Be carefull, your acc can maybe be the one who already got email changed by old owner xD
06/13/2015 14:13 tattys5#5
Quote:
Originally Posted by Řoβч966 View Post
Try to put again a new pw, make the "forgot pw" request and put it again.

Be carefull, your acc can maybe be the one who already got email changed by old owner xD
I just changed the password, the account is linked to my email. It didn't fix the problem same thing is still happening. Can't log on, no error message.
06/13/2015 14:14 Řoβч966#6
=99 means something that i don't remember, send an email to the support ^^
06/13/2015 14:15 tattys5#7
Quote:
Originally Posted by Řoβч966 View Post
=99 means something that i don't remember, send an email to the support ^^
Alright i will try support, they are bad though ahah,
06/13/2015 14:18 Supermecha2#8
Maybe ur banned
06/13/2015 14:20 tattys5#9
Quote:
Originally Posted by Supermecha2 View Post
Maybe ur banned
I looked it up error = 99 can apparently be a 2week ban or 2 week account closure?
06/13/2015 14:30 manulaiko3.0#10
Quote:
Originally Posted by tattys5 View Post
I looked it up error = 99 can apparently be a 2week ban or 2 week account closure?
Error 99 is wrong sessionID, someone is using your account
06/13/2015 14:31 tattys5#11
Quote:
Originally Posted by manulaiko3.0 View Post
Error 99 is wrong sessionID, someone is using your account
Alright well i changed pass and email so its just a waiting game i guess.
06/13/2015 17:56 いいLegendいい#12
Your acc might be connected to someones Bigpoint account
06/13/2015 18:30 tattys5#13
Quote:
Originally Posted by いいLegendいい View Post
Your acc might be connected to someones Bigpoint account
I think the account is temp banned because when i search for it's profile it says user found but can't display the profile.
06/14/2015 00:23 ParanormalGR#14
4 days ago i had error 99

this is the reply i got from them after send a message to support

Hello,

Thanks for your question. My name is Aimee and I'll be your contact person for this process.

Your account has been suspended for having an inappropriate/offensive name in game. Please reply back with 3 names of your choosing (Please! Choose carefully!).

Once we receive the names, and the 48 hour ban time has passed we will change the name for you and release the account.

Please be sure to write back at your earliest convenience and provide all the information we requested, so that we may assist you with this matter.

Sincerely,

Aimee
06/14/2015 12:31 tattys5#15
Quote:
Originally Posted by ParanormalGR View Post
4 days ago i had error 99

this is the reply i got from them after send a message to support

Hello,

Thanks for your question. My name is Aimee and I'll be your contact person for this process.

Your account has been suspended for having an inappropriate/offensive name in game. Please reply back with 3 names of your choosing (Please! Choose carefully!).

Once we receive the names, and the 48 hour ban time has passed we will change the name for you and release the account.

Please be sure to write back at your earliest convenience and provide all the information we requested, so that we may assist you with this matter.

Sincerely,

Aimee
Alright thanks but i font think that's it, account must be suspended for different reason.