[bug] premium

09/07/2009 05:56 r3vRb#1
i have premium plus i have 1 day left and i have my GT that comes with the premium ON and i was clientless with sbot and im trying to log in... but im in the autologin system i cannot connect first try with my premium on and GT . THX joymax.
09/07/2009 06:26 abdelkawy#2
yea cuz roll back
09/07/2009 08:26 sessa#3
Post it to Joymax bugreport. This forum can't help you
09/07/2009 08:48 x_king_x#4
sro is F***ed UP
09/07/2009 17:41 urmomzzz#5
Happened to me too. Think it is cuz of the rollback...
09/07/2009 17:44 3amena#6
Quote:
Originally Posted by x_king_x View Post
sro is F***ed UP

No,ISRO Is F***ed Up
09/07/2009 19:44 r3vRb#7
answer from joymax...

Hello, This is Silkroad Online.
Your question has been answered as below.

Dear Valued Customer,



Greetings from Joymax Customer Support Team!


Please be advised that if its just 1 to 2 days of premium time left it will dissapear when the rollback has taken effect. We really apologize for any inconvenience that this may have caused you and we really understand your frustration about this matter. Please refer to the website regarding the compensation for this loss. Thank you for understanding and have a great day.

* Joymax will NEVER ask players about personal & account information, password, and credit card numbers, nor will they ever ask a player for a trade.

* To prevent the loss of accounts, we strongly recommend our users change password frequently.



Thank you for emailing Joymax Customer Support.

For further details and support, kindly visit our website at [Only registered and activated users can see links. Click Here To Register...].



Best regards,

Joymax Customer Support Team
09/08/2009 02:27 urmomzzz#8
Quote:
Originally Posted by r3vRb View Post
answer from joymax...

Hello, This is Silkroad Online.
Your question has been answered as below.

Dear Valued Customer,



Greetings from Joymax Customer Support Team!


Please be advised that if its just 1 to 2 days of premium time left it will dissapear when the rollback has taken effect. We really apologize for any inconvenience that this may have caused you and we really understand your frustration about this matter. Please refer to the website regarding the compensation for this loss. Thank you for understanding and have a great day.

* Joymax will NEVER ask players about personal & account information, password, and credit card numbers, nor will they ever ask a player for a trade.

* To prevent the loss of accounts, we strongly recommend our users change password frequently.



Thank you for emailing Joymax Customer Support.

For further details and support, kindly visit our website at [Only registered and activated users can see links. Click Here To Register...].



Best regards,

Joymax Customer Support Team
Wow, they really didn't told you to buy another one :D I think they are improving ^^