Th revival bug or what ?

01/06/2014 18:07 7amody#1
my TH streak was 417 and i decided today to revive it with 500 sb points , so i did TH today and when its said revive ur streak or reset day 1 i hit revive and it discount 500 sb points from my account but became day 2 instead of day 417 :mad: is this a bug or what ? and what should i do now :mad: :( :mad: :mad:
01/06/2014 18:12 aly1234#2
Well, contact support. But I am not sure they will help you.
01/06/2014 18:12 mazas196#3
Now only keep going :D cuz ea support just turn his ass in ur face if u ask some help :rolleyes::D
01/06/2014 20:24 7amody#4
:( :( : ( :(

i don't know how to contact support ?
01/06/2014 20:42 aly1234#5
Well, Go to [Only registered and activated users can see links. Click Here To Register...]
01/06/2014 21:05 7amody#6
LOL . i contacted them live chat and he asked me for order no cause i purchased sb to revive my TH streak .. pla pla pla

EA support answer after 30 mins of pla pla :

I have checked it from my end, and i am unable to get this corrected out from my end so in this case i am escalating your case to Specialist team.
They would contact you in this regard and will try to resolve the issue from there end.
HemankThey will be contacting you via email to you.
HemankHere is the Case Id:*********

what does this mean ? :mad:
01/06/2014 21:35 1990nick#7
Quote:
Originally Posted by 7amody View Post
LOL . i contacted them live chat and he asked me for order no cause i purchased sb to revive my TH streak .. pla pla pla

EA support answer after 30 mins of pla pla :

I have checked it from my end, and i am unable to get this corrected out from my end so in this case i am escalating your case to Specialist team.
They would contact you in this regard and will try to resolve the issue from there end.
HemankThey will be contacting you via email to you.
HemankHere is the Case Id:*********

what does this mean ? :mad:
it means they are fooling u. nothing can be done from there side.
01/06/2014 22:19 7amody#8
LOL i know :D
01/07/2014 09:18 doramorakora#9
asking EA help? i better be smackin my head on wall instead of that for real.
and well if you had got that TH count by hack, :D it wont be such a wise thing to contact them anyway haha
01/07/2014 16:45 7amody#10
Quote:
Originally Posted by doramorakora View Post
asking EA help? i better be smackin my head on wall instead of that for real.
and well if you had got that TH count by hack, :D it wont be such a wise thing to contact them anyway haha
i did TH by hack .. guess what .. u remember boost codes ? :D i contacted them 1 year ago from 3 accounts and they gave me 3 purchase codes which i used them in my account and bought 6 cars :D :D .. EA support are noobs :D :D

if you r a boost buyer then they will offer anything to you LOL :D
01/09/2014 09:18 goldenpack#11
yea EA cs suport is realy NOOB they even dont know their own product so it will be useless to contact them
01/09/2014 13:01 mvly#12
Live chat is only good to get direct EA number then on the options choose Origin,
Those guys can help but you need to know calls to those numbers are pretty expensive.
01/16/2014 16:19 7amody#13
Thank you for contacting Electronic Arts! My name is Ben and I will be the Specialist assisting you with Need for Speed World. I wanted to start by thanking you for your patience and apologizing for the wait time that you have experienced thus far. Just so you are aware, once I accepted ownership of your case, all of your responses will jump to the front of my personal queue, so the dialogue between us will be much quicker than the amount of time it has taken to get to your case.

Now let’s get started. After reviewing the case notes and previous correspondence, it is my understanding that you are having problems with the Treasure Hunt streak. I hate running into these types of issues when I am gaming, so I completely get your frustration, but know that I am here to help and intend on doing so!

As I cannot do anything about the streak at this point, I have refunded the 500 SpeedBoost points that were spent. I hope this helps in getting back behind the wheel and building up that streak again!

Anyway, thanks again for taking the time to reach out and like I said, I am confident that we can get this knocked out for you; I would just ask that you be patient with us while we work through everything.

Finally, I wanted to make sure that you had all the resources you could need for any future issues. We have an extensive knowledge base full of troubleshooting and general knowledge located at help.ea.com as well as Answers HQ. Answers HQ brings all of the EA community together to offer support to each other and I’ve personally even found a lot of solutions that we use based on how awesomely supportive our community is. You can find it at answers.ea.com.




We have closed this case for now . You can reach us at help.ea.com for further assistance

Regards,
Benjamin C.
EA Customer Experience

:D :D :D :D
01/16/2014 17:58 NeBobu_Reikalas#14
Quote:
Originally Posted by 7amody View Post
As I cannot do anything about the streak at this point, I have refunded the 500 SpeedBoost points that were spent.
500 boost and a "promise" to restore +400 day streak. Pathetic