Boxybot does not answer captchas

hi,

I have a problem with boxybot, it does not answer the captchas to me and I am loged in captcha trader...

Someone can help me?

sorry my bad inglish I use translate

hi sigomarc.. please make sure that you had entered the correct captcha trader account data in boxybot and it shows the balance.. if u did all this correctly, may be a firewall or antivirus or may be your ethernet connection.. do you had a modem or router?... some of this has some ports blocks, this last one is my problem right now... :/
excuse my english i'm latinamerican...
press thanks if i help you :)

what is port?